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Description
Utilize our AI to facilitate and assess interactions with a multitude of customers, providing the thoroughness of an interview while achieving the reach of a survey. Transition from traditional research techniques to AI-guided interviews, enabling you to swiftly and comprehensively grasp customer insights. Tailor your AI interviewer by designing a personalized discussion framework, incorporating moderator guidelines, and attaching pertinent study materials. Conduct simultaneous interviews on a large scale with ease. Our AI interviewer fosters significant dialogues and explores the underlying motivations of participants' answers. It effortlessly generates summaries of transcripts, highlights essential themes, and offers actionable insights that empower you to make strategic decisions for business advancement. Aptitude presents various applications to gain a complete understanding of your customers' perspectives. Obtain in-depth qualitative and quantitative evaluations of new offerings, and automatically reach out to churned users to gather immediate feedback, ensuring you stay connected to their experiences. All these capabilities position you to enhance your product offerings and customer satisfaction effectively.
Description
InCrowd Interview is an innovative qualitative research solution that leverages technology to enable swift and economical research involving a broader spectrum of healthcare professionals. With the ability to schedule same-day interviews, projects that traditionally required weeks or even longer can now be finalized within just a few days. The methodology encompasses finding verified participants from a dedicated panel, coordinating expert interviews, recording those sessions, and securely storing both recordings and transcripts on the platform. This solution enhances accessibility by offering a user-friendly experience that effectively removes barriers for healthcare professionals, simplifying the engagement process for both researchers and HCPs. The streamlined technology optimizes the workflow by automating participant identification, sending invitations, and scheduling both participants and moderators, all through a single, efficient execution. Furthermore, it is crafted with compliance at the forefront, enhancing communication and providing secure in-platform storage for all transcripts, thus ensuring that researchers can focus on gaining insights without worrying about data management. Overall, InCrowd Interview transforms the qualitative research landscape, making it more efficient and user-oriented.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aptitude
Country
United States
Website
tryaptitude.ai/
Vendor Details
Company Name
InCrowd
Founded
2010
Country
United States
Website
incrowdnow.com/solutions/interview
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management