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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

For over two decades, Apsynet has been a publisher of software solutions focused on the technical and administrative management of corporate assets, creating, developing, and marketing a cutting-edge modular offering that meets the diverse functional and operational demands of businesses. In the current landscape, an effective Service Desk solution is essential for the Information Systems Department to efficiently and promptly address the needs of its clientele: the users of the organization's Information System. Serving as a true testament to the IT department's efficiency in managing customer inquiries, it also functions as a “Communication & Marketing” instrument that upholds the service's reputation among employees. Additionally, it is crucial for a Service Desk to accommodate the unique operations and usages of each company simply through customization. Therefore, service centers require a dependable and high-quality tool that ensures optimal performance and reliability in their operations. Ultimately, the right Service Desk solution can significantly enhance user satisfaction while streamlining workflows across the organization.

Description

Nuara Group is a prominent Software Development and ICT Strategic Advisory & Consultancy firm boasting over 20 years of industry expertise. With operational bases in Brunei and Singapore, along with strategic partnerships in Germany, the United Kingdom, and Slovakia, we have established a strong international presence. Our extensive programming experience focuses on crafting tailored software solutions, particularly in enterprise resource planning and banking & finance sectors, solidifying our reputation as industry experts. We deliver innovative, dependable, and fully customizable solutions designed to assist clients in automating processes, enhancing operational efficiency, and ultimately increasing profitability. Nuara Group excels in offering IT Services, Custom Software Development for ERP systems, and Strategic ICT Advisory & Consulting Services. By leveraging our bespoke software solutions, your business operations can be seamlessly optimized to meet your unique requirements, driving your success in the competitive market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Apsynet

Country

France

Website

www.apsynet.fr/

Vendor Details

Company Name

Nuara Group

Founded

2016

Country

Singapore

Website

www.nuara-software.com

Product Features

Fixed Asset Management

Asset Budgeting No 
Asset Lifecycle Management No 
Audit Trail No 
Barcoding / RFID No 
Depreciation Management No 
Disposal Management No 
Document Management No 
Inventory Tracking No 
Tax Management No 

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management No 
Maintenance Management Yes 
Procurement Management No 
Requisition Management No 
Supplier Management Yes 

IT Service

Contract Management No 
IT Asset Management No 
Incident Management No 
Knowledge Management No 
Release Management No 
Self Service Portal No 
Service Catalog No 
Service Reporting No 
Ticket Management No 

Service Desk

CMDB No 
Change Management No 
IT Asset Management No 
Incident Management No 
Knowledge Base No 
Mobile Access No 
Procurement Management No 
Remote Control No 
SLA Management No 
Self Service Portal No 

Product Features

Fixed Asset Management

Asset Budgeting No 
Asset Lifecycle Management Yes 
Audit Trail Yes 
Barcoding / RFID Yes 
Depreciation Management Yes 
Disposal Management Yes 
Document Management Yes 
Inventory Tracking Yes 
Tax Management No 

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