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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Apromon is a web-based software solution designed for assessing the performance of PID loop controls, including both primary and Advanced Process Control (APC) loops. It offers a comprehensive evaluation for individual loops, cascade configurations, APC loops, and even for signals that only have a process variable (PV) without a connected controller. One of Apromon's standout features is its ability to automatically translate various types of controllers—such as those for flow, pressure, temperature, and level—into a unified “grade” factor, similar to the scores teachers assign to students during evaluations. This grading system ranges from 0 to 100, where 100 represents optimal performance and 0 signifies the lowest. Furthermore, Apromon operates continuously, ensuring that performance metrics are consistently calculated and stored without any interruptions, unlike some competing products that may overlook certain tags during monitoring. This relentless dedication to performance tracking guarantees that users have real-time insights into their control systems' efficiency at all times.

Description

TheLoops is a comprehensive Intelligent platform designed to deliver actionable insights for customer experience (CX) teams, utilizing predictive analytics and GenAI to enhance the productivity of your team. Experience real-time predictions, trends, sentiment analysis, and topic identification all within a single, user-friendly AI platform, eliminating the hassle of juggling multiple solutions, performing manual data exports, and relying on a data engineer. Powered by GenAI, TheLoops offers proactive recommendations for the next best actions, automated classification, summarization, and additional features to elevate your agents' performance significantly. With Mission Control, managers are kept informed of ongoing developments without any lag. The platform ensures 100% quality assurance coverage while adhering to SOC II and HIPAA compliance standards. It also seamlessly integrates with platforms like Intercom, Zendesk, and Kustomer, and provides the flexibility for manual quality assurance when necessary. Discover how TheLoops’ Auto QA, supplemented by built-in coaching, can further enhance your operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Assembled No 
Freshdesk No 
Gainsight No 
Gmail No 
Help Scout No 
Intercom No 
Jira No 
Kustomer No 
Totango No 
Zendesk No 

Integrations

Assembled Yes 
Freshdesk Yes 
Gainsight Yes 
Gmail Yes 
Help Scout Yes 
Intercom Yes 
Jira Yes 
Kustomer Yes 
Totango Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

PiControl Solutions

Founded

1992

Country

United States

Website

www.picontrolsolutions.com/products/apromon/

Vendor Details

Company Name

TheLoops

Founded

2020

Country

United States

Website

theloops.io

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