Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Collect valuable customer insights effortlessly from within your website at no cost. Facilitate customer feedback directly on your site, allowing you to gather essential information that can help shape the products and services your audience genuinely desires. You can swiftly design attractive feedback buttons that align with your branding or utilize existing buttons on your site to initiate customer feedback surveys. With a wide range of survey options available, you can tailor them to reflect your brand identity. Whether you require a sophisticated approach or prefer a more straightforward solution, we provide diverse customer feedback survey types that can be seamlessly integrated into your website. Start with our aesthetically designed survey templates or craft a custom feedback widget to suit your needs. The Appzi survey tool is highly adaptable, ensuring it integrates naturally into your website's look and feel, making the feedback process smooth for your users. Additionally, by implementing these surveys, you can foster a better understanding of your customers’ preferences, ultimately enhancing their experience on your site.
Description
Our CX Intelligence model enables you to gain insights swiftly and effortlessly, ensuring that information is readily available to everyone in your organization, from frontline staff to executive leadership. It is tailored to meet your specific requirements. We balance technology with an appropriate level of self-service, empowering you to take control while also offering customized insights and support services whenever necessary. We gather and consolidate data on customer experience, demographics, journey, and behavior to continuously enhance your customer experience in real-time. We prioritize capturing the voice of your customers in their preferred language and on any device, at every interaction point. Designed for speed and efficiency, our expertise in highly personalized transactional surveys empowers customers to share their feedback in concise and effective ways, leading to impressive survey response rates that can soar as high as 48%. This dynamic approach not only streamlines the feedback process but also ensures that you remain closely connected to your customers' evolving needs.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Appzi
Founded
2017
Country
United States
Website
appzi.io
Vendor Details
Company Name
ResponseTek
Founded
1999
Country
Canada
Website
www.responsetek.com/platform/overview/
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes