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Description

Collect valuable customer insights effortlessly from within your website at no cost. Facilitate customer feedback directly on your site, allowing you to gather essential information that can help shape the products and services your audience genuinely desires. You can swiftly design attractive feedback buttons that align with your branding or utilize existing buttons on your site to initiate customer feedback surveys. With a wide range of survey options available, you can tailor them to reflect your brand identity. Whether you require a sophisticated approach or prefer a more straightforward solution, we provide diverse customer feedback survey types that can be seamlessly integrated into your website. Start with our aesthetically designed survey templates or craft a custom feedback widget to suit your needs. The Appzi survey tool is highly adaptable, ensuring it integrates naturally into your website's look and feel, making the feedback process smooth for your users. Additionally, by implementing these surveys, you can foster a better understanding of your customers’ preferences, ultimately enhancing their experience on your site.

Description

Develop a tailored feedback application designed to gather insights and surveys from customers, patients, and employees alike. Select from an array of optimal feedback forms and templates readily available. This software will function seamlessly as a feedback app for both Android and iOS platforms. FellaFeeds stands out as a versatile feedback application compatible with multiple devices, enabling the collection of feedback through various means, including Kiosks, iPhones, iPads, Android tablets, and smartphones. It facilitates feedback collection via online survey links and embedded surveys, while also providing assistance in crafting Email and SMS surveys that can be dispatched through APIs. Additionally, FellaFeeds allows users to distribute surveys incorporating the Net Promoter Score (NPS) question, and users can promptly view updated NPS scores on their dashboard, complete with comprehensive NPS and Customer Satisfaction Score (CSAT) reports. The Customer Satisfaction Score (CSAT) serves as a simple yet effective tool for gauging customer contentment following interactions with a business or service. Furthermore, FellaFeeds provides fully customizable surveys, incorporating various formats such as Matrix, Emoticons, Sliders, and more, making it an ideal choice for organizations seeking to enhance their feedback collection processes. By utilizing such advanced features, businesses can gain deeper insights into their performance and areas for improvement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Stackreaction Yes 

Integrations

Stackreaction No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$15 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Appzi

Founded

2017

Country

United States

Website

appzi.io

Vendor Details

Company Name

FellaFeeds

Founded

2018

Country

India

Website

fellafeeds.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

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