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Description
Create the banking experience of the future by seamlessly linking individuals, data, and systems across various boundaries. The Appway Digital Banking Platform facilitates genuine digital transformation through smart process orchestration, fostering true human engagement at every interaction point in both physical and digital realms. Allow customers to engage on their terms, no matter where they are in their financial journey. Utilize advanced analytics and pivotal moments in customers' lives to craft personalized offerings that align with their aspirations. Implement pre-built, reusable components for swift and low-risk deployments that are ready for the future and can be easily modified. Expand connectivity beyond organizational boundaries, harnessing existing and emerging ecosystems to drive innovation and maintain a competitive edge. Integrate global, standardized implementations with localized adaptations to cater to specific regional demands. Additionally, empower both customers and frontline employees to effortlessly browse, choose, and customize products in a user-friendly manner. This approach not only enhances customer satisfaction but also promotes a more agile banking environment.
Description
Banks implementing an omnichannel approach are witnessing substantial growth in their digital platforms. When customers evaluate various banks, they often consider the rates and fees associated with their offerings, which is a logical step in their decision-making process. However, the emotional reactions sparked by customer interactions with various touchpoints play a crucial role in shaping their preferences, often bypassing logical reasoning. Our touchpoint solutions are designed to not only meet but also surpass the rising expectations of discerning customers. Asseco’s omnichannel banking solutions transform your offerings into engaging experiences that are accessible through both self-service and assisted touchpoints. Thanks to our advanced omnichannel banking technology, our web and mobile user interfaces seamlessly adapt to the devices of each customer. Consistency in digital experience is paramount, as customers anticipate the same user interface and user experience, no matter which banking channel they utilize. Ultimately, delivering a cohesive experience can significantly enhance customer loyalty and satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Accenture Cloud Retail Execution
Yes
Amazon Web Services (AWS)
Yes
Authenteq
Yes
Deloitte Compliance Suite
Yes
Docusign
Yes
FNZ
Yes
Fidentity
Yes
IDnow
Yes
Infosys BPM
Yes
LSEG Due Diligence Centre
Yes
Integrations
Accenture Cloud Retail Execution
No
Amazon Web Services (AWS)
No
Authenteq
No
Deloitte Compliance Suite
No
Docusign
No
FNZ
No
Fidentity
No
IDnow
No
Infosys BPM
No
LSEG Due Diligence Centre
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Appway
Founded
2003
Country
Switzerland
Website
www.appway.com/screen/DigitalBankingPlatform
Vendor Details
Company Name
Asseco Group
Founded
1989
Country
Poland
Website
digitalbanking.asseco.com/digitaledge/
Product Features
Banking
ATM Management
No
Compliance Tracking
No
Corporate Banking
No
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No
Product Features
Banking
ATM Management
No
Compliance Tracking
Yes
Corporate Banking
Yes
Credit Card Management
Yes
Credit Union
No
Investment Banking
Yes
Multi-Branch
Yes
Online Banking
No
Private Banking
Yes
Retail Banking
Yes
Risk Management
No
Securities Management
No
Transaction Monitoring
Yes
