Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Appsian empowers some of the world’s largest enterprises to fully leverage their ERP investments by seamlessly integrating advanced security solutions essential for combating contemporary threats. By utilizing tools such as Single Sign-On, Multi-Factor Authentication, Location-Based Security, Data Masking, Transaction Logging, and Real-Time Analytics, organizations can significantly enhance their control and visibility over ERP systems. Additionally, Appsian aids in establishing robust cross-application business process controls, minimizing material weaknesses, and automating intricate user management tasks like Segregation of Duties (SoD), access requests, and periodic access certification reviews. This streamlining of access management not only strengthens security but also fosters the implementation of comprehensive controls. Furthermore, it dismantles the barriers between various systems, which often complicate compliance and audit reporting. By instituting effective Governance, Risk, and Compliance (GRC) policies across all business applications, organizations can achieve greater efficiency. Consequently, this results in a reduction of both time and costs tied to internal and external audit processes, ultimately leading to a more secure and compliant operational environment.
Description
Fraud within contact centers constitutes a massive financial issue, amounting to billions of dollars annually. Alarmingly, only one in 770 fraudulent calls manages to reach agents, highlighting a significant challenge. This creates a constant struggle between fraudsters and call center representatives as they strive to outwit one another. In the Interactive Voice Response (IVR) system, about one in 390 accessed accounts falls prey to fraudulent attacks. The repercussions of such fraud not only affect a company’s financial standing but also influence customer satisfaction and overall brand reputation. Pindrop® offers a comprehensive, multifactor, real-time solution to combat fraud, assessing calls made to the contact center by examining various factors including voice, device, and behavior, which enables the detection of up to 80% of phone channel fraud, forecasts potential fraud risks up to 60 days ahead, and provides an extensive view of cross-channel fraud. By assessing call and account risk within the IVR, businesses can effectively thwart data breaches, account takeovers, and fraud across multiple channels. Moreover, organizations can receive immediate alerts about the risk associated with each call, equipping agents with real-time information to identify and manage potentially fraudulent interactions more effectively.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Connect
No
Amazon Web Services (AWS)
No
Genesys Cloud CX
No
GigaSECURE
No
Gigamon
No
InteractionSync
No
Modo
Yes
Oracle E-Business Suite
Yes
Oracle PeopleSoft
Yes
SAP ERP
Yes
Integrations
Amazon Connect
Yes
Amazon Web Services (AWS)
Yes
Genesys Cloud CX
Yes
GigaSECURE
Yes
Gigamon
Yes
InteractionSync
Yes
Modo
No
Oracle E-Business Suite
No
Oracle PeopleSoft
No
SAP ERP
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Appsian
Founded
2012
Country
United States
Website
www.appsian.com
Vendor Details
Company Name
Pindrop
Founded
2011
Country
United States
Website
www.pindrop.com/solutions/anti-fraud/