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Description

Protect your earnings while ensuring every customer receives the service they deserve. Appriss Engage offers retailers immediate safeguards through the use of AI, which supplies recommendations based on customer behavior to simplify processes for returns, claims, and appeasements. In contrast to other options, Appriss Engage integrates data from every channel to deliver precise recommendations regarding returns and claims. Whether a consumer interacts with a retailer online or in-store, Appriss Retail is poised to safeguard transactions from fraud and abuse. With real-time suggestions to approve, caution, or decline returns, Engage minimizes disputes that may arise from enforcing policies and biases in physical stores. It not only fortifies the return process against fraudulent activities but also ensures that honest customers enjoy a seamless experience. Additionally, fraudulent returners can interact through various platforms, including a retailer’s website or call center. A comprehensive strategy for mitigating fraud must encompass protection across all channels. This holistic approach ultimately fosters a safer retail environment for both customers and businesses alike.

Description

EcoReturns by Saara enables eCommerce businesses to reduce returns by an average of 30% using AI-ML-powered technology. With features such as returns analytics dashboard, incentive engine, risk assessment, and more sellers get to make data-driven decisions to reduce returns and drive the bottom line. EcoReturns lets sellers reduce their carbon footprint by focusing on returns prevention rather than returns management alone. What do you get? -Improved order quality -A reduced return rate -Enhanced customer experience with a fully branded portal -Actionable insights from returns analytics -Revenue protection through intelligent exchange options and an incentive engine -Ease to meet sustainability goals

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Cumulus Retail Yes 
Easyship No 
Gorgias No 
Razorpay No 
ReturnPro Yes 
Shiprocket No 
Shopify No 
UPS Ready No 
Zendesk No 

Integrations

Cumulus Retail No 
Easyship Yes 
Gorgias Yes 
Razorpay Yes 
ReturnPro No 
Shiprocket Yes 
Shopify Yes 
UPS Ready Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Advanced Version Available at $19/mo for up to 60 return requests
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Appriss Retail

Country

United States

Website

apprissretail.com/solutions/engage/

Vendor Details

Company Name

Saara

Founded

2019

Country

United States

Website

saara.io/ecoreturns

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Product Features

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges Yes 
Branded Experience Yes 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

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