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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Protect your earnings while ensuring every customer receives the service they deserve. Appriss Engage offers retailers immediate safeguards through the use of AI, which supplies recommendations based on customer behavior to simplify processes for returns, claims, and appeasements. In contrast to other options, Appriss Engage integrates data from every channel to deliver precise recommendations regarding returns and claims. Whether a consumer interacts with a retailer online or in-store, Appriss Retail is poised to safeguard transactions from fraud and abuse. With real-time suggestions to approve, caution, or decline returns, Engage minimizes disputes that may arise from enforcing policies and biases in physical stores. It not only fortifies the return process against fraudulent activities but also ensures that honest customers enjoy a seamless experience. Additionally, fraudulent returners can interact through various platforms, including a retailer’s website or call center. A comprehensive strategy for mitigating fraud must encompass protection across all channels. This holistic approach ultimately fosters a safer retail environment for both customers and businesses alike.

Description

Identify and prevent the establishment of fraudulent user accounts, effectively thwarting those who seek to exploit loyalty programs. By cross-referencing customer information with reliable data sources, organizations can enhance their confidence in evaluating risks. Combat payment fraud by making precise risk decisions at every stage of the transaction process, whether before, during, or after authorization. Streamline the authorization process to minimize customer friction during transactions. Utilizing advanced data science and machine learning techniques, the Ekata Identity Engine integrates two unique datasets: the Ekata Identity Graph and the Ekata Identity Network. These datasets focus on fundamental identity attributes, which are transformed into insights that empower businesses to make informed risk assessments regarding their clientele. By confirming a greater number of legitimate interactions, companies can effectively expand and maintain their customer base. Additionally, by capturing more instances of fraud, businesses can safeguard their financial interests. Rapid risk evaluations allow for the approval of more legitimate transactions, ensuring that fraudulent activities are blocked while simultaneously welcoming more trustworthy customers into the fold. Ultimately, this approach not only strengthens security measures but also enhances customer satisfaction and loyalty.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Accertify No 
Cumulus Retail Yes 
Cybersource No 
Dataview360 No 
Decisimo No 
Equifax BusinessConnect No 
Experian Identity Verification No 
Feedzai No 
Fraud.net No 
Kount No 
ReturnPro Yes 
TruNarrative No 

Integrations

Accertify Yes 
Cumulus Retail No 
Cybersource Yes 
Dataview360 Yes 
Decisimo Yes 
Equifax BusinessConnect Yes 
Experian Identity Verification Yes 
Feedzai Yes 
Fraud.net Yes 
Kount Yes 
ReturnPro No 
TruNarrative Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Appriss Retail

Country

United States

Website

apprissretail.com/solutions/engage/

Vendor Details

Company Name

Mastercard

Founded

1966

Country

United States

Website

ekata.com

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Alternatives

Alternatives

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