Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Protect your earnings while ensuring every customer receives the service they deserve. Appriss Engage offers retailers immediate safeguards through the use of AI, which supplies recommendations based on customer behavior to simplify processes for returns, claims, and appeasements. In contrast to other options, Appriss Engage integrates data from every channel to deliver precise recommendations regarding returns and claims. Whether a consumer interacts with a retailer online or in-store, Appriss Retail is poised to safeguard transactions from fraud and abuse. With real-time suggestions to approve, caution, or decline returns, Engage minimizes disputes that may arise from enforcing policies and biases in physical stores. It not only fortifies the return process against fraudulent activities but also ensures that honest customers enjoy a seamless experience. Additionally, fraudulent returners can interact through various platforms, including a retailer’s website or call center. A comprehensive strategy for mitigating fraud must encompass protection across all channels. This holistic approach ultimately fosters a safer retail environment for both customers and businesses alike.
Description
Identify and prevent the establishment of fraudulent user accounts, effectively thwarting those who seek to exploit loyalty programs. By cross-referencing customer information with reliable data sources, organizations can enhance their confidence in evaluating risks. Combat payment fraud by making precise risk decisions at every stage of the transaction process, whether before, during, or after authorization. Streamline the authorization process to minimize customer friction during transactions. Utilizing advanced data science and machine learning techniques, the Ekata Identity Engine integrates two unique datasets: the Ekata Identity Graph and the Ekata Identity Network. These datasets focus on fundamental identity attributes, which are transformed into insights that empower businesses to make informed risk assessments regarding their clientele. By confirming a greater number of legitimate interactions, companies can effectively expand and maintain their customer base. Additionally, by capturing more instances of fraud, businesses can safeguard their financial interests. Rapid risk evaluations allow for the approval of more legitimate transactions, ensuring that fraudulent activities are blocked while simultaneously welcoming more trustworthy customers into the fold. Ultimately, this approach not only strengthens security measures but also enhances customer satisfaction and loyalty.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Accertify
No
Cumulus Retail
Yes
Cybersource
No
Dataview360
No
Decisimo
No
Equifax BusinessConnect
No
Experian Identity Verification
No
Feedzai
No
Fraud.net
No
Kount
No
Integrations
Accertify
Yes
Cumulus Retail
No
Cybersource
Yes
Dataview360
Yes
Decisimo
Yes
Equifax BusinessConnect
Yes
Experian Identity Verification
Yes
Feedzai
Yes
Fraud.net
Yes
Kount
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Appriss Retail
Country
United States
Website
apprissretail.com/solutions/engage/
Vendor Details
Company Name
Mastercard
Founded
1966
Country
United States
Website
ekata.com
Product Features
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No