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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Protect your earnings while ensuring every customer receives the service they deserve. Appriss Engage offers retailers immediate safeguards through the use of AI, which supplies recommendations based on customer behavior to simplify processes for returns, claims, and appeasements. In contrast to other options, Appriss Engage integrates data from every channel to deliver precise recommendations regarding returns and claims. Whether a consumer interacts with a retailer online or in-store, Appriss Retail is poised to safeguard transactions from fraud and abuse. With real-time suggestions to approve, caution, or decline returns, Engage minimizes disputes that may arise from enforcing policies and biases in physical stores. It not only fortifies the return process against fraudulent activities but also ensures that honest customers enjoy a seamless experience. Additionally, fraudulent returners can interact through various platforms, including a retailer’s website or call center. A comprehensive strategy for mitigating fraud must encompass protection across all channels. This holistic approach ultimately fosters a safer retail environment for both customers and businesses alike.

Description

In the modern era, enterprises that leverage digital transformation primarily conduct their operations online and in real-time, minimizing the need for human involvement. While this strategy significantly lowers expenses and enhances customer satisfaction, it simultaneously opens the door to substantial risks of fraud perpetrated by savvy individuals who exploit the online environment's inherent anonymity and ease of access. For instance, in the realm of e-commerce, fraudulent transactions can arise from hacked accounts and pilfered payment information. Additionally, various forms of deception may include account takeovers, misuse of complimentary trials, fake reviews for products, warranty abuses, refund scams, reseller fraud, and exploitation of discount programs. These fraudulent actions can severely impact both the bottom line and the brand reputation of the business. Unlike in the early days of the internet, today's fraudulent schemes are often executed by organized, well-funded groups of professionals who are adept at navigating online systems. The evolving landscape of cyber threats necessitates a proactive approach to safeguard against these sophisticated fraud tactics.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Cumulus Retail Yes 
Microsoft Dynamics 365 No 
My DSO Manager No 
Rayven No 
ReturnPro Yes 

Integrations

Cumulus Retail No 
Microsoft Dynamics 365 Yes 
My DSO Manager Yes 
Rayven Yes 
ReturnPro No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Appriss Retail

Country

United States

Website

apprissretail.com/solutions/engage/

Vendor Details

Company Name

Microsoft

Founded

1985

Country

United States

Website

learn.microsoft.com/en-us/dynamics365/fraud-protection/

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Product Features

Fraud Detection

Access Security Management No 
Check Fraud Monitoring No 
Custom Fraud Parameters No 
For Banking No 
For Crypto No 
For Insurance Industry No 
For eCommerce No 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition No 
Transaction Approval No 

Alternatives

Alternatives

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