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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Voicent's Appointment Reminder software provides a straightforward and automated solution for scheduling and reminding clients about appointments, sending personalized notifications directly to any phone. During a reminder call, the recipient has the option to confirm, reschedule, leave a voicemail, or connect with someone in your office simply by pressing a keypad number. Thanks to Voicent's omnichannel features, appointment reminders can be delivered as voice messages, text alerts, and/or emails, allowing for confirmations to be gathered through any of these channels. The platform includes dialer tools and automation features with an integrated CRM that systematically monitors customer interactions and preferences. This intelligent tracking and responsive communication capability empowers businesses to close deals effectively, maintain follow-ups with potential clients, and enhance customer loyalty through timely engagement. By providing such a comprehensive approach to customer communication, Voicent enables businesses to streamline their operations efficiently and improve overall service quality.

Description

Optimize your entire appointment scheduling process to free up more time for your core activities! Empower your clients to book appointments online at their convenience, and facilitate online payments for services rendered. The system will automatically handle reminders for upcoming appointments, confirm attendance, and manage follow-ups without your intervention. By sending automatic reminders that request attendance confirmation, you can minimize missed appointments and enhance your overall revenue. Email notifications will ensure that both staff and clients are informed about any bookings, cancellations, or rescheduling. A centralized dashboard, along with alerts and reminders, will keep you organized and in command of your business. Additionally, automatically generated branded emails and text messages will elevate your business's professional appearance. Streamlined and secure online scheduling and booking systems will not only enhance efficiency but also improve client satisfaction. With these tools, you can focus more on delivering exceptional service while the system manages the logistics.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Calendar No 
Voicent Communications Yes 

Integrations

Google Calendar Yes 
Voicent Communications No 

Pricing Details

$2,199 one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

$5.00/month/user
A$5 / mo / user
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Voicent Communications

Founded

2001

Country

United States

Website

www.voicent.com

Vendor Details

Company Name

BM Tec

Founded

2016

Country

Australia

Website

www.timeschedule.online/

Product Features

Appointment Reminder

Appointment Scheduling Yes 
Calendar Management Yes 
Call Reminders Yes 
Email Reminders Yes 
Online Booking Yes 
Payment Reminders No 
Recurring Appointments Yes 
Rescheduling No 
SMS Messaging Yes 
Two-Way Messaging Yes 

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database Yes 
Group Scheduling Yes 
Mobile Access Yes 
Multi-Location Yes 
Online Booking Yes 
Online Payments Yes 
Recurring Appointments Yes 
Room Booking Management Yes 

Salon

Appointment Management No 
Booth Rental No 
Client Profiles Yes 
Employee Management Yes 
Inventory Management No 
Loyalty Program Yes 
Multi-Location Yes 
Payroll Management No 
Point of Sale (POS) No 
Recurring Appointments Yes 

Spa

Appointment Management Yes 
Client Management Yes 
Employee Management Yes 
Inventory Management No 
Loyalty Program Yes 
Membership Management Yes 
Online Booking Yes 
Payroll & Commission No 
Point of Sale (POS) No 

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