Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Voicent's Appointment Reminder software provides a straightforward and automated solution for scheduling and reminding clients about appointments, sending personalized notifications directly to any phone. During a reminder call, the recipient has the option to confirm, reschedule, leave a voicemail, or connect with someone in your office simply by pressing a keypad number. Thanks to Voicent's omnichannel features, appointment reminders can be delivered as voice messages, text alerts, and/or emails, allowing for confirmations to be gathered through any of these channels. The platform includes dialer tools and automation features with an integrated CRM that systematically monitors customer interactions and preferences. This intelligent tracking and responsive communication capability empowers businesses to close deals effectively, maintain follow-ups with potential clients, and enhance customer loyalty through timely engagement. By providing such a comprehensive approach to customer communication, Voicent enables businesses to streamline their operations efficiently and improve overall service quality.
Description
The sending engine achieves remarkable speed by managing up to 5,000 simultaneous connections, resulting in an average computer's capability to dispatch around 20,000 messages every hour. In the United States, all carriers conform to a standardized format where text messages are limited to 160 characters, including spaces. If a text message exceeds this character limit when sent to a U.S. recipient, the SMS Notify! system will automatically divide the message into multiple parts for successful delivery. This system is specifically designed to empower our Point Of Sale application to efficiently reach up to 5,000 customers with a single phone call every minute, utilizing either text-to-speech technology, pre-recorded audio files, or a combination of both. Phone Notify delivers exceptionally clear voice messaging through its dedicated network and leverages this robust dialing system for communication. Additionally, the Caller ID feature functions seamlessly without requiring any manual activation or deactivation, providing visibility into existing client profiles or revealing the name and number of incoming calls from new clients. This integrated functionality enhances the user experience by ensuring that every call is informed and relevant.
API Access
Has API
No
API Access
Has API
No
Integrations
Voicent Communications
No
Pricing Details
$2,199 one-time payment
Free Trial
Yes
Free Version
No
Pricing Details
$195 per year
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Voicent Communications
Founded
2001
Country
United States
Website
www.voicent.com
Vendor Details
Company Name
Sonte
Founded
2007
Country
United States
Website
www.posnailstore.com
Product Features
Appointment Reminder
Appointment Scheduling
Yes
Calendar Management
Yes
Call Reminders
Yes
Email Reminders
Yes
Online Booking
Yes
Payment Reminders
No
Recurring Appointments
Yes
Rescheduling
No
SMS Messaging
Yes
Two-Way Messaging
Yes
Product Features
Salon
Appointment Management
Yes
Booth Rental
No
Client Profiles
Yes
Employee Management
Yes
Inventory Management
Yes
Loyalty Program
Yes
Multi-Location
Yes
Payroll Management
Yes
Point of Sale (POS)
Yes
Recurring Appointments
No