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ease
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Voicent's Appointment Reminder software provides a straightforward and automated solution for scheduling and reminding clients about appointments, sending personalized notifications directly to any phone. During a reminder call, the recipient has the option to confirm, reschedule, leave a voicemail, or connect with someone in your office simply by pressing a keypad number. Thanks to Voicent's omnichannel features, appointment reminders can be delivered as voice messages, text alerts, and/or emails, allowing for confirmations to be gathered through any of these channels. The platform includes dialer tools and automation features with an integrated CRM that systematically monitors customer interactions and preferences. This intelligent tracking and responsive communication capability empowers businesses to close deals effectively, maintain follow-ups with potential clients, and enhance customer loyalty through timely engagement. By providing such a comprehensive approach to customer communication, Voicent enables businesses to streamline their operations efficiently and improve overall service quality.

Description

The sending engine achieves remarkable speed by managing up to 5,000 simultaneous connections, resulting in an average computer's capability to dispatch around 20,000 messages every hour. In the United States, all carriers conform to a standardized format where text messages are limited to 160 characters, including spaces. If a text message exceeds this character limit when sent to a U.S. recipient, the SMS Notify! system will automatically divide the message into multiple parts for successful delivery. This system is specifically designed to empower our Point Of Sale application to efficiently reach up to 5,000 customers with a single phone call every minute, utilizing either text-to-speech technology, pre-recorded audio files, or a combination of both. Phone Notify delivers exceptionally clear voice messaging through its dedicated network and leverages this robust dialing system for communication. Additionally, the Caller ID feature functions seamlessly without requiring any manual activation or deactivation, providing visibility into existing client profiles or revealing the name and number of incoming calls from new clients. This integrated functionality enhances the user experience by ensuring that every call is informed and relevant.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Voicent Communications Yes 

Integrations

Voicent Communications No 

Pricing Details

$2,199 one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

$195 per year
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Voicent Communications

Founded

2001

Country

United States

Website

www.voicent.com

Vendor Details

Company Name

Sonte

Founded

2007

Country

United States

Website

www.posnailstore.com

Product Features

Appointment Reminder

Appointment Scheduling Yes 
Calendar Management Yes 
Call Reminders Yes 
Email Reminders Yes 
Online Booking Yes 
Payment Reminders No 
Recurring Appointments Yes 
Rescheduling No 
SMS Messaging Yes 
Two-Way Messaging Yes 

Product Features

Salon

Appointment Management Yes 
Booth Rental No 
Client Profiles Yes 
Employee Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Multi-Location Yes 
Payroll Management Yes 
Point of Sale (POS) Yes 
Recurring Appointments No 

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