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Average Ratings 7 Ratings

Total
ease
features
design
support

Description

Voicent's Appointment Reminder software provides a straightforward and automated solution for scheduling and reminding clients about appointments, sending personalized notifications directly to any phone. During a reminder call, the recipient has the option to confirm, reschedule, leave a voicemail, or connect with someone in your office simply by pressing a keypad number. Thanks to Voicent's omnichannel features, appointment reminders can be delivered as voice messages, text alerts, and/or emails, allowing for confirmations to be gathered through any of these channels. The platform includes dialer tools and automation features with an integrated CRM that systematically monitors customer interactions and preferences. This intelligent tracking and responsive communication capability empowers businesses to close deals effectively, maintain follow-ups with potential clients, and enhance customer loyalty through timely engagement. By providing such a comprehensive approach to customer communication, Voicent enables businesses to streamline their operations efficiently and improve overall service quality.

Description

Streamline the process for customers to schedule and oversee their appointments effortlessly. With Bookings, your clients will appreciate the convenience, flexibility, and autonomy it provides. They can access your booking page at their convenience to select the desired time and service, receive a confirmation email along with a calendar invitation, and have the option to reschedule or cancel if necessary. For those who prefer to arrange appointments via phone, simply input their details, and Bookings will handle all confirmations and reminders seamlessly. This service offers a quick and efficient alternative to the often tedious and frustrating process of scheduling over the phone. You can easily set up a customizable webpage that allows your clients to view available slots and book appointments around the clock. Additionally, you will have a private calendar to manage your appointments along with automatic confirmations and reminders that optimize your time management. Reducing missed appointments is crucial for maintaining a successful business, and Bookings helps minimize no-shows with its automatic reminders for both customers and your staff. By implementing this system, you can enhance customer satisfaction while improving overall operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Answering Service Care No 
Chat Agents No 
Clerx No 
CodeTwo Email Signatures 365 No 
Donova No 
EZ-VOTE Connect No 
Etheia No 
Exclaimer No 
Google Calendar No 
Microsoft 365 No 
Microsoft Dynamics 365 Finance No 
Microsoft Dynamics Supply Chain Management No 
Microsoft Loop No 
Microsoft Outlook No 
Microsoft Power Platform No 
Signature 365 No 
Simplicate No 
Switch Automation No 
Voicent Communications Yes 

Integrations

Answering Service Care Yes 
Chat Agents Yes 
Clerx Yes 
CodeTwo Email Signatures 365 Yes 
Donova Yes 
EZ-VOTE Connect Yes 
Etheia Yes 
Exclaimer Yes 
Google Calendar Yes 
Microsoft 365 Yes 
Microsoft Dynamics 365 Finance Yes 
Microsoft Dynamics Supply Chain Management Yes 
Microsoft Loop Yes 
Microsoft Outlook Yes 
Microsoft Power Platform Yes 
Signature 365 Yes 
Simplicate Yes 
Switch Automation Yes 
Voicent Communications No 

Pricing Details

$2,199 one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

$12.50 per user per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Voicent Communications

Founded

2001

Country

United States

Website

www.voicent.com

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

www.microsoft.com/es-mx/microsoft-365/business/scheduling-and-booking-app

Product Features

Appointment Reminder

Appointment Scheduling Yes 
Calendar Management Yes 
Call Reminders Yes 
Email Reminders Yes 
Online Booking Yes 
Payment Reminders No 
Recurring Appointments Yes 
Rescheduling No 
SMS Messaging Yes 
Two-Way Messaging Yes 

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling No 
Calendar Sync Yes 
Client Database Yes 
Group Scheduling No 
Mobile Access Yes 
Multi-Location No 
Online Booking Yes 
Online Payments No 
Recurring Appointments Yes 
Room Booking Management No 

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