Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our user-friendly and intuitive private duty solution effectively oversees every facet of your agency's workflow, enhancing your operational efficiency and facilitating rapid business growth. It offers a comprehensive view of all home care appointments on a single interface. The system aligns the needs of private duty clients with the skills, availability, and locations of caregivers. It schedules employee tasks in accordance with the organization's established protocols while avoiding any scheduling conflicts. Notifications and reminders regarding employee and customer appointments, including overdue ones, are promptly sent and received. You can also select from multiple options to monitor non-medical home care overtime regulations. This solution seamlessly integrates with financial software like QuickBooks and MAS 90, serving as a unified platform for straightforward payroll processing and accounts receivable invoicing. Additionally, it presents balances and allows payments to be managed on one screen. The system also verifies caregivers' calls from clients' residences using caller ID and provides convenient access to the contact numbers of both caregivers and clients. Overall, this comprehensive approach ensures that all operational elements are streamlined, allowing agencies to focus on delivering quality care.
Description
Obtain comprehensive and impartial feedback from both your clients and caregivers. By collecting insights, monitoring trends, and fostering client loyalty, you can successfully retain more caregivers while also freeing up valuable time for your team. Integrating caregiver feedback with training initiatives not only enhances caregiver retention but also elevates the overall care experience provided. Our collaboration with the award-winning training organization In the Know allows us to deliver training that empowers you to take actionable steps based on the feedback from clients and caregivers, applicable in both online and face-to-face formats. Manage, reply to, and cultivate online reviews from various platforms all in one easily accessible interface. With 90% of consumers checking online reviews prior to making purchases, it's crucial to establish a robust online presence. Third-party surveys offer greater precision and reliability while saving you time. Enjoy the confidence that comes from maintaining a consistent understanding of the sentiments of both your clients and caregivers. This ongoing connection ensures that you can continuously improve and adapt to their needs.
API Access
Has API
No
API Access
Has API
No
Integrations
AlayaCare
No
AxisCare
No
Savii Care
No
WellSky Home Health
No
Integrations
AlayaCare
Yes
AxisCare
Yes
Savii Care
Yes
WellSky Home Health
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Delta Health Technologies
Founded
1968
Country
United States
Website
deltahealthtech.com/appointmate/
Vendor Details
Company Name
Home Care Pulse
Founded
2008
Country
United States
Website
www.homecarepulse.com
Product Features
Medical Scheduling
Appointment Management
Yes
Billing & Invoicing
Yes
Drag & Drop
Yes
Facility Scheduling
Yes
Multi-Location
Yes
No-Show Tracking
Yes
On Call Scheduling
Yes
Patient Records
Yes
Patient Scheduling
Yes
Physician Management
No
Recurring Appointments
Yes
Self Service Portal
No
Staff Scheduling
Yes
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No