Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Major technology firms such as Amazon have raised expectations for convenience and the ability to access services anytime and anywhere, and the insurance sector is no exception. Customers today desire the freedom to engage with your business, manage their policies, and obtain information at their convenience, regardless of their location. By enabling self-service options for clients, your team can devote more time to essential revenue-generating tasks. Our innovative online and mobile self-service platform, Applied CSR24®, is pioneering in the insurance industry, ensuring that your customers remain connected to your business. To thrive in the digital age, it is crucial to meet the evolving expectations of consumers, as this will enhance client satisfaction, foster loyalty, and differentiate you from competitors. Recognizing that each client has distinct needs, it is important to customize the documents they receive to align with their specific requirements. This tailored approach not only improves the client experience but also reinforces your commitment to personalized service.
Description
Consumers increasingly desire the tailored experience of online shopping combined with the immediate satisfaction that comes from a quick screen tap. Our cutting-edge retail solutions offer automated self-service machines that provide instant access to sought-after products in your store and other bustling locations. Thanks to the Internet of Things (IoT), this is achieved in a way that is both simple and secure. Verizon's automated retail kiosks and machines significantly reduce waiting times, featuring user-friendly touch screens, personalized graphics, and advanced robotic dispensing systems. These devices are interconnected through secure machine-to-machine (M2M) technology. This innovative approach is why Ahold USA chose to partner with us, enhancing their in-store customer experience by facilitating self-service checkouts via smartphones. As a result, shoppers can enjoy a seamless experience that merges convenience with modern technology.
API Access
Has API
No
API Access
Has API
No
Integrations
vBots
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Applied Systems
Founded
1983
Country
United States
Website
www.appliedsystems.com
Vendor Details
Company Name
Verizon
Country
United States
Website
www.verizon.com/business/products/internet-of-things/connected-commerce/automated-retail/
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No