Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Major technology firms such as Amazon have raised expectations for convenience and the ability to access services anytime and anywhere, and the insurance sector is no exception. Customers today desire the freedom to engage with your business, manage their policies, and obtain information at their convenience, regardless of their location. By enabling self-service options for clients, your team can devote more time to essential revenue-generating tasks. Our innovative online and mobile self-service platform, Applied CSR24®, is pioneering in the insurance industry, ensuring that your customers remain connected to your business. To thrive in the digital age, it is crucial to meet the evolving expectations of consumers, as this will enhance client satisfaction, foster loyalty, and differentiate you from competitors. Recognizing that each client has distinct needs, it is important to customize the documents they receive to align with their specific requirements. This tailored approach not only improves the client experience but also reinforces your commitment to personalized service.
Description
CloudFX empowers IT departments to provide a seamless, platform-centric IT-as-a-Service experience for end-users. In order to boost employee efficiency and enhance customer satisfaction, organizations must ensure a cohesive experience for both staff and clients. This approach fosters business agility and innovation, underscoring the necessity for IT to adopt a platform-based model that avoids the constraints of vendor lock-in. The CloudFX platform is designed with open standards and state-of-the-art technologies, offering self-service catalogs to minimize cloud sprawl and shadow IT issues. It features advanced billing and analytics capabilities that analyze, aggregate, and optimize costs while ensuring better governance and compliance through improved policies. Additionally, it streamlines the procurement process for IT products and services, provides diverse options for vendor-neutral IT solutions, and automates the management and tracking of orders. Furthermore, the platform supports unified SaaS personalization and management, along with SaaSOps for effective SaaS service oversight. Ultimately, CloudFX equips organizations with the tools necessary to thrive in a rapidly evolving digital landscape.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Web Services (AWS)
No
Ansible
No
Cisco Meraki
No
Docker
No
Google Cloud Platform
No
IBM Apptio
No
Kubernetes
No
Microsoft 365
No
Microsoft Dynamics 365
No
Prometheus
No
Integrations
Amazon Web Services (AWS)
Yes
Ansible
Yes
Cisco Meraki
Yes
Docker
Yes
Google Cloud Platform
Yes
IBM Apptio
Yes
Kubernetes
Yes
Microsoft 365
Yes
Microsoft Dynamics 365
Yes
Prometheus
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Applied Systems
Founded
1983
Country
United States
Website
www.appliedsystems.com
Vendor Details
Company Name
CloudFX
Founded
2009
Country
Singapore
Website
cloudfx.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Cloud Management
Access Control
No
Billing & Provisioning
No
Capacity Analytics
No
Cost Management
No
Demand Monitoring
No
Multi-Cloud Management
No
Performance Analytics
No
SLA Management
No
Supply Monitoring
No
Workflow Approval
No
SaaS Management
License Management
No
Onboarding
No
Renewal Management
No
SaaS Operations Management
No
Shadow IT Detection
No
Spend Management
No
Subscription Management
No
Usage Tracking / Analytics
No
Vendor Management
No