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Description

At last, there is employee engagement software that delivers results. With Applause, your workforce embodies ownership and cultivates loyal customers for life. Seamlessly gather feedback and enhance your online image. Motivate staff to acquire more reviews with automated bonus incentives. Boost customer retention by assessing, analyzing, and refining net promoter scores. Monitor individual scores within your team and recognize top achievers. Enhance customer service by facilitating digital tipping options. Filter customers to ensure that only the most satisfied can leave a tip. Demonstrate to employees that exceptional service is rewarded, allowing them to cash out instantly. Amplify employee motivation by providing tips and bonuses in real-time. When outstanding service is acknowledged promptly, employee performance reaches unprecedented heights. Establish team incentives aligned with company objectives and utilize spot bonuses to enhance attendance, encourage upselling, commemorate work anniversaries, or support any performance-driven initiative. This holistic approach not only fosters a culture of excellence but also drives overall business success.

Description

Thought leading organisations around the world understand the value of passionate employees and what they bring to their business. They appreciate the correlation between passionate and engaged employees, and brand value and corporate performance. Passionate and engaged employees are proven to take fewer sick days, stay longer, are more productive and deliver greater customer/guest experience. Brownie Points is fully integrated software platform designed to increase employee passion and discretionary effort, improve productivity, reduce staff turnover absenteeism and improve client or guest experience. Brownie Points is a highly configurable and personalizable, cloud based, real time engagement platform that allows you to implement any type of employee or distributor recognition program, with the ability to consolidate existing recognition and reward programs into one or more fully integrated programs. A Brownie Points recognition program is proven to deliver major benefits across your organisation including improved staff retention, reduced absenteeism and a greater customer/guest experience.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Pocomos Yes 
SSOReady No 

Integrations

Pocomos No 
SSOReady Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$4.00 AUD per user per month
Prices start at AUD $4.00 per user per month for a 50-user license with a sliding scale depending on the number of employees.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Applause

Country

United States

Website

applausehq.com

Vendor Details

Company Name

Brownie Points Software

Founded

2015

Country

Australia

Website

www.browniepoints.com.au

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

NPS

Product Features

Employee Engagement

Benchmarking Yes 
Cultural Alignment Yes 
Employee Awards Yes 
Employee Guides Yes 
Employee Recognition Yes 
Feedback Management Yes 
Goal Management Yes 
Health & Wellness Programs Yes 
Performance Management Yes 
Pulse Surveys Yes 

Employee Recognition

Goals Yes 
Leaderboards / Activity Tracking Yes 
Manager-to-Peer Recognition Yes 
Mention Management Yes 
Nominations Yes 
Peer-to-Peer Recognition Yes 
Performance Management Yes 
Rewards Catalog Yes 
Rewards Points Yes 
Social Recognition Yes 
eCards Yes 

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