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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

-Business management and inventory ERP software made for fashion Manufacture and fulfill orders with software developed specifically for apparel and accessories. -End to End Management Consolidate all your products, inventory, and multi-channel sales in one centralized place. -Streamlined workflows Automated triggers and event calendars keep you on track and ready for your next step. -Smarter decision making Accurately forecast demand and availability based on sales history and inventory. -Complete transparency Don’t miss a thing with in-depth accounting and reporting options. -Key integrations Directly integrated with necessary marketplace, SaaS, and accounting softwares to provide continuity for your business. -Built-in POS/Shipping/B2B Portal/Payment Processing/Accounting Our software vertically integrates many essential tasks all within one streamlined product, reducing your team's time to operate your business and reducing your overall software cost.

Description

Our RMA software is designed to assist small and medium-sized enterprises in managing product returns effectively while prioritizing customer satisfaction. With it, you can monitor returns, access customers' service histories with ease, and gain valuable insights into the reasons behind product returns as well as your team's performance metrics. This all-in-one system consolidates returns tracking, parts requests, testing, reporting, customer information, and more, providing you with a comprehensive view of your returns operations. You will have immediate access to the current status of your return processes, ensuring that both you and your customers remain up-to-date. As your team completes tasks, returns seamlessly progress to the next phase, keeping customers informed at every step. The clarity of the return process is maintained for everyone involved. Furthermore, you can generate detailed reports on testing, cases, returns, parts requests, shipping, and user activity, among other aspects. By filtering data according to specific parameters like date ranges and product categories, you can extract precisely the information you require for informed decision-making. Additionally, this software enhances operational efficiency, ultimately leading to improved customer experiences and satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cratejoy
Elastic
Extensiv Integration Manager
Extensiv Order Manager
FashionGo
Fulfillment.com
Lingo
PayPal
QuickBooks Online
RepSpark
SPS Commerce
Shift4Shop
ShipStation
ShipWise
Shopify POS
SphereWMS
UniWare
VeraCore
Volusion
WooCommerce

Integrations

Cratejoy
Elastic
Extensiv Integration Manager
Extensiv Order Manager
FashionGo
Fulfillment.com
Lingo
PayPal
QuickBooks Online
RepSpark
SPS Commerce
Shift4Shop
ShipStation
ShipWise
Shopify POS
SphereWMS
UniWare
VeraCore
Volusion
WooCommerce

Pricing Details

$120.00/month
Free Trial
Free Version

Pricing Details

$29.50 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ApparelMagic ERP

Founded

1984

Country

United States

Website

www.apparelmagic.com

Vendor Details

Company Name

SupportSync

Founded

2015

Country

United States

Website

www.supportsync.com

Product Features

Apparel Management

Billing & Invoicing
Catalog Management
Inventory Management
Materials Management
Order Management
Product Management
Production Management
Purchasing
Returns Management
Shipping Management
Supplier Management
Supply Chain Management
Time and Action (TNA) Calendar
Warehouse Management

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Inventory Control

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Product Lifecycle Management

Change Management
Compliance Management
Cost Tracking
Design Management
Document Management
Product Data Management
Project Management
Requirements Management
Supplier Management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Alternatives

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