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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AppWork is a comprehensive cloud-based maintenance management solution tailored for the multifamily housing sector, aimed at enhancing efficiency for property owners, managers, technicians, and residents throughout all phases of maintenance operations via a cohesive platform developed by property managers to meet practical requirements. This software consolidates various functions such as tracking work orders, managing digital "make ready" boards for unit transitions, conducting inspections, overseeing purchase orders, reporting incidents, and managing vendors and technicians, while also offering in-depth analytics through real-time dashboards and insightful reports that facilitate informed decision-making and operational enhancements. Additionally, it features mobile applications designed for technicians that provide clear task overviews and performance badges to incentivize and increase team satisfaction, while incorporating sophisticated AI automation that assists in classifying, auto-assigning, and suggesting troubleshooting methods for work orders, ultimately leading to quicker resolution times. Furthermore, AppWork's user-friendly interface ensures that all users can navigate with ease, promoting a seamless experience across the maintenance management process.

Description

Dezide helps improve installation, service, and repair processes by providing efficient problemshooting knowledge for service centers, field service technicians, and even end customers for your own and other products. Dezide combines the expertise of top technical experts to create Dynamic Troubleshooting Guides that offer consistent, real-time instructions for your technicians. Our AI-powered platform dynamically considers four factors to determine which troubleshooting steps should be recommended. 1. The probabilities of root causes 2. the likelihood that certain corrective measures will prove effective 3. Repair costs 4. The time required to complete the corrective actions. Dezide tracks repairs and provides continuous improvement. This allows you to provide your smartest, most cost effective troubleshooting guidance for your team members around world.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AppFolio Property Manager Yes 
Entrata Yes 
MRI Software Yes 
Okta Yes 
RealPage Yes 
Rent Manager Yes 
ResMan Yes 
SightMap Yes 
Yardi EHR Yes 

Integrations

AppFolio Property Manager No 
Entrata No 
MRI Software No 
Okta No 
RealPage No 
Rent Manager No 
ResMan No 
SightMap No 
Yardi EHR No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$49.00/month/user
Cloud Online + Offline - €99 user/month
Cloud Online - €49 user/month
Owned, Online + Offline - price upon request
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AppWork

Founded

2021

Country

United States

Website

appworkco.com

Vendor Details

Company Name

Dezide

Founded

2001

Country

Denmark

Website

www.dezide.com

Product Features

Building Maintenance

Asset Tracking No 
Commercial Properties No 
Customer Database No 
Dispatch Management No 
Inventory Management No 
Job Costing No 
Job Management No 
Maintenance Scheduling No 
Residential Properties No 
Routing No 
Scheduling No 
Work Order Management No 

Maintenance Management

Asset Tracking No 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management Yes 
Decision Tree Yes 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

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