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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

AppTek stands out as a prominent global innovator in the fields of artificial intelligence (AI) and machine learning (ML), specializing in automatic speech recognition (ASR), neural machine translation (NMT), and natural language understanding (NLU). Their advanced platform offers leading-edge solutions for both real-time streaming and batch processing, available in cloud or on-premise formats, catering to a diverse range of markets worldwide, including media and entertainment, call centers, government sectors, and enterprise businesses. Developed by a team of top-tier scientists and research engineers, AppTek’s technologies support an extensive variety of languages, dialects, and communication channels. By employing deep neural networks, AppTek effectively transcribes and comprehends speech and text data, resulting in tools that are not only accurate but also highly efficient. Furthermore, the company's commitment to continuous innovation ensures they remain at the forefront of the rapidly evolving AI landscape.

Description

Hecttor is a real-time speech speed adjustment tool that enhances call center operations by slowing down fast-paced speech without introducing latency. This tool helps agents understand customers more clearly, reducing misunderstandings and the need for repeated questions. By streamlining communication, Hecttor improves operational efficiency, reduces call durations, and positively impacts key performance indicators like call abandonment rates and customer satisfaction. It seamlessly integrates with existing systems while ensuring robust data privacy and security.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

ActiveScale Yes 

Integrations

ActiveScale No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$10/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AppTek

Founded

1990

Country

United States

Website

www.apptek.com

Vendor Details

Company Name

Hecttor

Founded

2024

Country

United States

Website

hecttor.ai/

Product Features

Speech Recognition

Audio Capture No 
Automatic Form Fill No 
Automatic Transcription No 
Call Analysis No 
Concatenated Speech No 
Continuous Speech No 
Customizable Macros No 
Multi-Languages No 
Specialty Vocabularies No 
Speech-to-Text Analysis No 
Variable Frequency No 
Voice Recognition No 

Product Features

Speech Recognition

Audio Capture No 
Automatic Form Fill No 
Automatic Transcription No 
Call Analysis No 
Concatenated Speech No 
Continuous Speech No 
Customizable Macros No 
Multi-Languages No 
Specialty Vocabularies No 
Speech-to-Text Analysis No 
Variable Frequency No 
Voice Recognition No 

Alternatives

Alternatives