Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AppTek stands out as a prominent global innovator in the fields of artificial intelligence (AI) and machine learning (ML), specializing in automatic speech recognition (ASR), neural machine translation (NMT), and natural language understanding (NLU). Their advanced platform offers leading-edge solutions for both real-time streaming and batch processing, available in cloud or on-premise formats, catering to a diverse range of markets worldwide, including media and entertainment, call centers, government sectors, and enterprise businesses. Developed by a team of top-tier scientists and research engineers, AppTek’s technologies support an extensive variety of languages, dialects, and communication channels. By employing deep neural networks, AppTek effectively transcribes and comprehends speech and text data, resulting in tools that are not only accurate but also highly efficient. Furthermore, the company's commitment to continuous innovation ensures they remain at the forefront of the rapidly evolving AI landscape.
Description
Hecttor is a real-time speech speed adjustment tool that enhances call center operations by slowing down fast-paced speech without introducing latency. This tool helps agents understand customers more clearly, reducing misunderstandings and the need for repeated questions. By streamlining communication, Hecttor improves operational efficiency, reduces call durations, and positively impacts key performance indicators like call abandonment rates and customer satisfaction. It seamlessly integrates with existing systems while ensuring robust data privacy and security.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
ActiveScale
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$10/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
AppTek
Founded
1990
Country
United States
Website
www.apptek.com
Vendor Details
Company Name
Hecttor
Founded
2024
Country
United States
Website
hecttor.ai/
Product Features
Speech Recognition
Audio Capture
No
Automatic Form Fill
No
Automatic Transcription
No
Call Analysis
No
Concatenated Speech
No
Continuous Speech
No
Customizable Macros
No
Multi-Languages
No
Specialty Vocabularies
No
Speech-to-Text Analysis
No
Variable Frequency
No
Voice Recognition
No
Product Features
Speech Recognition
Audio Capture
No
Automatic Form Fill
No
Automatic Transcription
No
Call Analysis
No
Concatenated Speech
No
Continuous Speech
No
Customizable Macros
No
Multi-Languages
No
Specialty Vocabularies
No
Speech-to-Text Analysis
No
Variable Frequency
No
Voice Recognition
No