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Description

Discover the foremost platform for managing reviews powered by artificial intelligence. With this comprehensive tool, you can oversee user feedback, evaluate sentiment, and enhance your app's discoverability, all streamlined in one location. Utilizing AppFollow, you can effectively leverage user insights to maintain your app's prominence in app stores while steadily rising in rankings. The suite of offerings encompasses: - A unified review management system for all prominent app stores - Automation for managing reviews, including tagging and AI-generated responses - In-depth analytics covering user reviews, sentiment, app rankings, and competitive analysis - Seamless integrations with leading platforms such as Zendesk, Salesforce, Tableau, among others - A dedicated team of experts available to assist with app development, assessments, and market strategies With over 70,000 satisfied clients like Hubspot, Robinhood, Lyft, Rakuten, Discord, Miro, Orange, Deezer, Sony, HBO, Disney, Playrix, Gett, Viber, and Wargaming, AppFollow has established itself as a trusted resource in the industry. Their commitment to client success ensures that your app can achieve its fullest potential in a competitive landscape.

Description

Become adept at navigating the evolving retail landscape by harnessing the power of customer satisfaction management and its direct correlation to sales performance. Our predictive insights provide each team member with targeted areas for enhancement, enabling them to focus on what will most significantly boost sales and market standing. Through our advanced algorithms, you can pinpoint critical priorities that potentially increase your store's revenue by up to 25%. Furthermore, our AI-driven recommendations help your outlets identify improvements that could enhance competitiveness by as much as 40%. By streamlining the analysis of customer satisfaction, our intelligent suggestions save your teams precious time. With comprehensive solutions designed to assess customer satisfaction, we empower your teams to take effective action for optimization. Trust in our AI to navigate the essential areas to focus on, fostering increased customer loyalty, higher average transaction values, and improved competitive edge in the market. By embracing these strategies, your business can not only adapt but thrive in a challenging retail environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

App Store Yes 
AppsFlyer Yes 
Axis LMS Yes 
Discord Yes 
Freshdesk Yes 
Google Play Yes 
Groove Yes 
Help Scout Yes 
Helpshift Yes 
Kayako Yes 
Omnidesk Yes 
Salesforce Yes 
Scout Monitoring Yes 
Slack Yes 
Telegram Yes 
Trello Yes 
UseDesk Yes 
Zendesk Yes 
Zulip Yes 

Integrations

App Store No 
AppsFlyer No 
Axis LMS No 
Discord No 
Freshdesk No 
Google Play No 
Groove No 
Help Scout No 
Helpshift No 
Kayako No 
Omnidesk No 
Salesforce No 
Scout Monitoring No 
Slack No 
Telegram No 
Trello No 
UseDesk No 
Zendesk No 
Zulip No 

Pricing Details

$23 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AppFollow

Founded

2014

Country

Finland

Website

appfollow.io

Vendor Details

Company Name

WizVille

Founded

2012

Country

France

Website

wizville.fr/en/

Product Features

App Store Optimization (ASO)

A/B Testing No 
App Store Localization No 
Benchmarking Yes 
Competitor Monitoring Yes 
Keyword Research Tools Yes 
Rank Tracking Yes 
Reporting / Analytics Yes 
Reviews Management Yes 
Sentiment Analysis No 

Mobile App Analytics

A/B Testing No 
Channel Attribution Yes 
Cohort Analysis No 
Funnel Analysis No 
In-App Events Tracking No 
Push Notifications No 
Retention Tracking No 
Revenue Tracking Yes 
Uninstall Tracking No 

Mobile Marketing

Channel Attribution No 
Contextual Targeting No 
Coupons No 
Email Marketing No 
Engagement Monitoring Yes 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications No 
Text Messaging Yes 
Text-to-Win No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management No 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

Customer Satisfaction

360 Degree Feedback Yes 
Analytics No 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

Alternatives