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Description
Experience the ultimate in recurring billing software designed to enhance global sales across a diverse range of products and services. You can select from an array of straightforward to intricate pricing structures tailored for your offerings. With thousands of pricing model combinations available, you can implement one-time fees, recurring payments, tiered options, and usage-based charges, along with various setup costs, all within minutes. Our platform accommodates every configuration, from basic physical items to elaborate tiered subscriptions that include overage charges. Expand your reach internationally with the ability to support multiple currencies. Effectively manage pricing for each currency for any product you choose to sell, whether it’s a single charge or a comprehensive rate card. Enhance customer experience by allowing them to test your products with customizable free trial periods. You can facilitate either automatic or gated transitions to paid versions while providing grace periods for those who wish to cancel. Additionally, monitor your conversion rates to assess the effectiveness of your marketing strategies. To further encourage customer acquisition and retention, offer both percentage-based and dollar-based discounts or coupons. This versatile approach ensures that your business remains competitive and responsive to customer needs.
Description
The system features a comprehensive array of tools for managing partners, including commission and discount structures for multi-tier partners, designated thresholds, and lock-in periods. It also incorporates a Partner Dashboard for performance tracking, offers white-labelled support integration, and utilizes a lead-lock mechanism to ensure consistent engagement. Other components include customer self-support options, auto ticket assignment, SLA triggers, and an escalation matrix, all of which are designed to enhance the support experience. Additionally, support ratings, a customer portal, an integrated knowledge base, and an announcement mechanism work together to ensure effective communication and resource access. Intelligent support dashboards further streamline the process, while the platform accommodates various pricing structures such as free, one-time, recurring, pay-per-use, and contract plans, all featuring auto-renewal and usage-based pricing models. Users can adjust pricing based on the billing cycle and the quantity of units acquired, as well as create bundled offerings to incentivize increased customer purchases. The system supports multiple currencies, tax levels, rules, and various payment gateways to facilitate transactions. Furthermore, customers are empowered with the ability to upgrade or downgrade their cloud services directly from their panel, allowing them to tailor their experience by purchasing additional service add-ons as needed. This flexibility ensures that each customer can optimize their service according to their specific requirements.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Adobe Advertising Cloud
Yes
AppDirect
Yes
AppWise
Yes
Avalara
Yes
BlueSnap
Yes
Cisco Secure Cloud Analytics
Yes
Coveo
Yes
G2
Yes
Google Cloud Platform
Yes
IBM Cloud
Yes
Integrations
Adobe Advertising Cloud
No
AppDirect
No
AppWise
No
Avalara
No
BlueSnap
No
Cisco Secure Cloud Analytics
No
Coveo
No
G2
No
Google Cloud Platform
No
IBM Cloud
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$49 user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AppDirect
Founded
2009
Country
United States
Website
www.appdirect.com/products/appbilling
Vendor Details
Company Name
RackNap
Founded
2016
Country
India
Website
www.racknap.com
Product Features
Recurring Billing
Customer Portal
No
Deferred Billing
No
Discount Management
No
Dunning Management
No
Invoice History
No
Multi-Currency
No
Multi-Period Recurring Billing
No
Payment Processing
No
Recurring Donations
No
Subscription Billing
No
Product Features
Cloud Management
Access Control
Yes
Billing & Provisioning
Yes
Capacity Analytics
Yes
Cost Management
Yes
Demand Monitoring
Yes
Multi-Cloud Management
Yes
Performance Analytics
Yes
SLA Management
Yes
Supply Monitoring
Yes
Workflow Approval
Yes
