Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Apoointly provides AI voice agents that handle business phone conversations and automate common call-based tasks. The platform is designed for organizations that receive regular customer or patient calls and want to improve response times without adding more manual work to their teams.
AI voice agents can answer incoming calls, provide information, collect customer details, schedule appointments, manage follow-ups, and assist with routine requests. Businesses can configure voice workflows according to their specific requirements and use cases.
For healthcare practices, Apoointly supports front desk communication such as patient calls, appointment booking, reminders, registration, and follow-ups. The platform can also connect with supported healthcare systems to help teams manage communication alongside existing workflows.
Key capabilities include 24/7 call handling, multilingual voice agents, call transcription, appointment scheduling, automated follow-ups, patient communication, and AI-powered insights. These capabilities allow businesses to automate repetitive conversations while keeping their teams available for more important tasks.
Apoointly can be used across healthcare and other appointment-based or customer-facing operations where reliable phone communication is an important part of the customer experience.
Description
Ubie Business is an innovative platform that leverages artificial intelligence to enhance patient support by automating the clinical intake process, effectively routing patients, and managing scheduling around the clock through both voice and chat interfaces. Designed specifically for healthcare providers aiming to engage with patients earlier in their care journey, Ubie streamlines the transition from presenting symptoms to identifying the appropriate next steps while alleviating the administrative workload for healthcare staff. The platform facilitates clinical intake by evaluating patient symptoms in advance, establishing urgency or necessary routing prior to the patient's arrival, and gathering pertinent information only when essential, thus minimizing redundant paperwork. By moving away from disjointed phone calls, outdated forms, and manual triage methods, Ubie employs AI to efficiently collect symptom data, organize patient responses, and enhance routing efficiency even before patients arrive at the clinic. Additionally, its appointment scheduling features ensure that patients are directed to suitable care options, thereby smoothing the process between symptom evaluation, care navigation, and booking appointments, ultimately leading to a more seamless healthcare experience. This holistic approach not only improves patient engagement but also optimizes operational efficiency for healthcare organizations.
API Access
Has API
No
API Access
Has API
No
Integrations
Follow Up Boss
Yes
Google Calendar
Yes
Microsoft Outlook
Yes
NextGen Healthcare EHR
Yes
Zapier Canvas
Yes
athenaOne
Yes
eClinicalWorks
Yes
Integrations
Follow Up Boss
No
Google Calendar
No
Microsoft Outlook
No
NextGen Healthcare EHR
No
Zapier Canvas
No
athenaOne
No
eClinicalWorks
No
Pricing Details
Custom pricing
Custom pricing based on business requirements, voice agent usage, call volume, integrations, and workflow needs.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Apoointly
Founded
2025
Country
United States
Website
apoointly.com
Vendor Details
Company Name
Ubie
Founded
2017
Country
United States
Website
business.ubiehealth.com
Product Features
Patient Scheduling
Analytics/Reporting
Yes
Approval Process Control
No
HIPAA Compliant
Yes
Mobile Access
No
Notifications/Alerts
Yes
Online Scheduling
Yes
Patient Communications
Yes
Patient Intake
Yes
Patient Portal
Yes
Patient Records Management
Yes
Payment Processing
No
Reminders
No
SMS Messaging
No