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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Apoointly provides AI voice agents that handle business phone conversations and automate common call-based tasks. The platform is designed for organizations that receive regular customer or patient calls and want to improve response times without adding more manual work to their teams. AI voice agents can answer incoming calls, provide information, collect customer details, schedule appointments, manage follow-ups, and assist with routine requests. Businesses can configure voice workflows according to their specific requirements and use cases. For healthcare practices, Apoointly supports front desk communication such as patient calls, appointment booking, reminders, registration, and follow-ups. The platform can also connect with supported healthcare systems to help teams manage communication alongside existing workflows. Key capabilities include 24/7 call handling, multilingual voice agents, call transcription, appointment scheduling, automated follow-ups, patient communication, and AI-powered insights. These capabilities allow businesses to automate repetitive conversations while keeping their teams available for more important tasks. Apoointly can be used across healthcare and other appointment-based or customer-facing operations where reliable phone communication is an important part of the customer experience.

Description

When patients call an independent practice, they too often hit hold music, voicemail, or a front desk that's already three calls behind. Talkie.ai fixes that. It's an AI receptionist that picks up every call, day or night, and actually resolves what the patient needs rather than just taking a message. A patient can book or move an appointment, request a refill, ask a common question, or complete new-patient intake—and Talkie sees it through, writing the outcome straight into the chart. New callers get a chart created from scratch, so they can schedule their first visit on the same call. After hours, it covers the phones, replaces voicemail, and escalates true emergencies to on-call providers. Non-English speakers are served in Spanish and 50+ other languages. What sets Talkie apart is how it connects to your records. Rather than bolting on through a third-party connector, Talkie builds each EHR integration directly with the vendor—athenahealth (athenaOne), ModMed EMA, Elation Health, AdvancedMD, and eMedicalPractice—so appointments, patient cases, and charts land in real time inside the system your team already uses. Talkie is an approved Privia Health vendor, SOC 2 Type II certified, and HIPAA-compliant.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

athenaOne Yes 
AdvancedMD No 
Elation Health No 
Follow Up Boss Yes 
Google Calendar Yes 
Microsoft Outlook Yes 
ModMed No 
NextGen Healthcare EHR Yes 
Zapier Canvas Yes 
eClinicalWorks Yes 
eMedicalPractice No 

Integrations

athenaOne Yes 
AdvancedMD Yes 
Elation Health Yes 
Follow Up Boss No 
Google Calendar No 
Microsoft Outlook No 
ModMed Yes 
NextGen Healthcare EHR No 
Zapier Canvas No 
eClinicalWorks No 
eMedicalPractice Yes 

Pricing Details

Custom pricing
Custom pricing based on business requirements, voice agent usage, call volume, integrations, and workflow needs.
Free Trial Yes 
Free Version No 

Pricing Details

$1000/month
Plans start at $1,000/month, which covers around 5,000 minutes of AI work—that's roughly 2,500 patient calls resolved by AI.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Apoointly

Founded

2025

Country

United States

Website

apoointly.com

Vendor Details

Company Name

Talkie

Founded

2017

Country

Poland

Website

talkie.ai/

Product Features

Patient Scheduling

Analytics/Reporting Yes 
Approval Process Control No 
HIPAA Compliant Yes 
Mobile Access No 
Notifications/Alerts Yes 
Online Scheduling Yes 
Patient Communications Yes 
Patient Intake Yes 
Patient Portal Yes 
Patient Records Management Yes 
Payment Processing No 
Reminders No 
SMS Messaging No 

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Alternatives

Alternatives

VCare Health Reviews

VCare Health

WTT Solutions