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Description
ApiRTC serves as a developer-friendly library designed to seamlessly embed real-time communications, such as chat, audio, and video, into both web and mobile applications. Utilizing WebRTC technology, it ensures that media streams are encrypted and ideally transmitted through peer-to-peer connections; however, if necessary, a media relay via a TURN server can be employed. Acting as the central hub of our platform, ApiRTC handles the establishment of all user connections, presence tracking, and media setup. The library is offered in various formats to cater to different integration needs, whether for web applications, hybrid apps using JavaScript, or native applications developed for iOS and Android platforms. Furthermore, Apizee's solutions for audio and video communication are built on the WebRTC standard, which is increasingly supported by a wide range of internet browsers. This growing compatibility not only enhances the functionality of our solutions but also ensures that users can access audio and video streaming across most PCs, tablets, and smartphones, thereby significantly broadening the reach of our communications tools. Additionally, developers can leverage the flexibility of ApiRTC for a variety of use cases, making it an invaluable asset for modern application development.
Description
This Communications Platform as a Service (CPaaS), equipped with an API and low-code capabilities, is tailored to assist enterprises in minimizing expenses, simplifying processes, and expediting IT initiatives. Users can quickly design and automate customer journeys using an intuitive drag-and-drop editor filled with robust building blocks (nodes). Transitioning to low-code development can significantly shorten the time required to launch new applications and customer journeys. The platform allows for the seamless consumption of events from current systems to initiate customer communication workflows. It enables the integration of customer interactions with backend systems, facilitating comprehensive automation from start to finish. Users can effortlessly test, deploy, and make iterative adjustments to workflows within a secure and scalable serverless framework. Additionally, the platform boasts a rich array of communication APIs and SDKs, including options for SMS, voice, push notifications, RCS, WhatsApp, and video, allowing businesses to connect with customers on their chosen channels. This flexibility not only enhances customer engagement but also streamlines operational efficiency across various platforms.
API Access
Has API
No
API Access
Has API
No
Integrations
BasicOps
No
Cal ID
No
NiCE CXone Mpower
No
Recall.ai
No
Rootly
No
Salesforce Agentforce Service
No
ServiceNow
No
Stackreaction
No
Webex Campaign
No
Webex Engage
No
Integrations
BasicOps
Yes
Cal ID
Yes
NiCE CXone Mpower
Yes
Recall.ai
Yes
Rootly
Yes
Salesforce Agentforce Service
Yes
ServiceNow
Yes
Stackreaction
Yes
Webex Campaign
Yes
Webex Engage
Yes
Pricing Details
$71 per month
Offers a demo upon request.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Apizee
Founded
2013
Country
France
Website
apirtc.com
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
imimobile.com/products/webex-connect
Product Features
Cloud Communication Platform
Audio / Video Conferencing
Yes
Call Center
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
No
File Sharing
Yes
IVR / Voice Recognition
No
Product Features
Cloud Communication Platform
Audio / Video Conferencing
No
Call Center
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
IVR / Voice Recognition
No
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Customer Journey Mapping Tools
Action Management
No
Attribution Modeling
No
Behavioral Analytics
No
Collaboration
No
Customer Profiles
No
Data Import / Export
No
Predictive Analytics
No
Surveys & Feedback
No
Templates
No
