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Description
Apex is a sophisticated ticketing software designed to streamline site automation and connect various aspects of your organization from point-of-sale to backend operations. By consolidating data from diverse locations, it enhances resource utilization and integrates ticketing functions with invoicing and billing processes, ensuring a smooth and precise exchange of information across different operations and locations. The software incorporates site-automation technologies that facilitate efficient truck throughput, featuring capabilities such as automatic truck identification, driver kiosks and displays, remote printing solutions, video monitoring of scale loading, theft prevention systems, wireless loading solutions, and much more. Apex significantly accelerates the loading process, achieving a remarkable reduction of over 35% in time spent at the plant while maintaining that 98% of drivers remain in their vehicles. Additionally, it provides cloud-based dispatching that gives customers clear access to order details via a user-friendly mobile application, while also digitizing tickets for all inbound loads managed at the facility. With its comprehensive features, Apex not only optimizes operations but also enhances overall customer satisfaction by ensuring timely and accurate information delivery.
Description
Enhance the effectiveness of locate teams to guarantee both precision and profitability. Implement automation for ticket workflows by allocating and prioritizing tickets according to status, geographical location, time of day, and other relevant factors. Mitigate liability by generating documentation for work, including photographic evidence. Elevate the appropriate tickets to minimize risk and facilitate the easy identification of which tickets should be prioritized for auditing purposes. One call centers are experiencing a consistent yearly rise in locate requests throughout North America. In response to this growing demand, your team must utilize dependable tools tailored to optimize locate operations and achieve maximum productivity. KorTerra Locate Management equips your organization to enhance staff utilization, lower expenses, and conduct locate tasks both safely and efficiently. By automating workflows, you can cut down on costs related to locator dispatch while maintaining timely schedules. This approach helps to diminish late locates by providing tools that bolster overall productivity and effectiveness. Ultimately, the strategic deployment of these resources will position your team to excel in a competitive environment.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Command Alkon
Founded
1976
Country
United States
Website
commandalkon.com/products/apex/
Vendor Details
Company Name
KorTerra
Founded
1990
Country
United States
Website
www.korterra.com
Product Features
Product Features
Risk Management
Alerts/Notifications
No
Auditing
No
Business Process Control
No
Compliance Management
No
Corrective Actions (CAPA)
No
Dashboard
No
Exceptions Management
No
IT Risk Management
No
Internal Controls Management
No
Legal Risk Management
No
Mobile Access
No
Operational Risk Management
No
Predictive Analytics
No
Reputation Risk Management
No
Response Management
No
Risk Assessment
No
