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Description
Apex is a sophisticated ticketing software designed to streamline site automation and connect various aspects of your organization from point-of-sale to backend operations. By consolidating data from diverse locations, it enhances resource utilization and integrates ticketing functions with invoicing and billing processes, ensuring a smooth and precise exchange of information across different operations and locations. The software incorporates site-automation technologies that facilitate efficient truck throughput, featuring capabilities such as automatic truck identification, driver kiosks and displays, remote printing solutions, video monitoring of scale loading, theft prevention systems, wireless loading solutions, and much more. Apex significantly accelerates the loading process, achieving a remarkable reduction of over 35% in time spent at the plant while maintaining that 98% of drivers remain in their vehicles. Additionally, it provides cloud-based dispatching that gives customers clear access to order details via a user-friendly mobile application, while also digitizing tickets for all inbound loads managed at the facility. With its comprehensive features, Apex not only optimizes operations but also enhances overall customer satisfaction by ensuring timely and accurate information delivery.
Description
Employs straightforward coding systems derived from the scientific names of plants for easy recall. It is capable of generating trade and price listings, catalogs, and order forms efficiently. A Query-by-Form feature allows for rapid retrieval of information based on any specific word or phrase in the name or description. The system oversees production by assessing the actual number of plants produced against the required quantity to fulfill the production strategy. It also manages the processing and shipment of customer orders while facilitating the tracking of shipments and backorders. Confirmation slips for validated orders can be easily printed, and plant labels along with packing slips can accompany the shipped items. Additionally, it keeps track of customers' current balances and records information regarding overdue accounts. The system maintains an up-to-date overview of ongoing expenses, empowering you to optimize your resource usage effectively. With these robust capabilities, it ensures a smooth operational flow and enhances customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Command Alkon
Founded
1976
Country
United States
Website
commandalkon.com/products/apex/
Vendor Details
Company Name
InfoServices
Website
www.infoservices.co.nz
Product Features
Product Features
Garden Center
Billing & Invoicing
No
Customer Management
No
Inventory Management
Yes
Purchase Order Management
Yes
Returns Management
No
