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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Apex Mechanic is a cloud-based shop management solution designed specifically for independent automotive repair businesses, which includes general repair, tire services, performance upgrades, fleet maintenance, and quick-lube operations. This software seamlessly integrates customer and vehicle information, appointment scheduling, online booking, work orders, price estimates, invoices, inventory management, and customer communication. Employees can create detailed estimates that include costs for parts, labor, services, taxes, and additional notes, which can then be sent to customers for approval and easily transformed into invoices once accepted. Additionally, the platform provides features such as appointment reminders and prompts for Google reviews, enhancing customer engagement. Both shop proprietors and staff can utilize the web application and a mobile app to efficiently manage appointments, pricing estimates, invoices, and communication with clients. Furthermore, a dedicated Apex Auto app is available for vehicle owners, enabling them to locate repair shops, request estimates, schedule services, communicate with shops, and maintain a record of their vehicle's service history. This comprehensive system not only streamlines the daily operations of repair businesses but also fosters improved communication between shops and their customers, creating a more cohesive experience for both parties.

Description

To cultivate a devoted base of advocates for your auto repair shop, the key is to maintain communication, ensure customer satisfaction, and encourage repeat visits while they share their positive experiences with others. Mitchell 1’s SocialCRM marketing solutions have consistently demonstrated effectiveness in supporting shops like yours to foster stronger consumer relationships, ultimately enhancing loyalty and boosting business growth. Our services are designed to streamline your marketing efforts with minimal effort required from you, allowing you to not only keep your current customers but also attract new ones. SocialCRM provides a comprehensive range of services aimed at automating your marketing strategies, managing your online reputation, enhancing social media presence, and improving customer interactions. Engage your entire customer list through focused email marketing initiatives, automated expressions of gratitude, timely service reminders, and much more, ensuring that your shop remains top-of-mind for all your customers. By leveraging these tools, you can create a seamless experience that keeps your clientele satisfied and eager to return.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ProSpect No 

Integrations

ProSpect Yes 

Pricing Details

Month-to-month subscription with no contract; payments are in CAD. Includes a 30-day free trial and a 30-day money-back guarantee.
Free Trial Yes 
Free Version No 

Pricing Details

Contact Mitchell 1 for pricing details.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Apex Mechanic

Founded

2022

Country

Canada

Website

www.apexmechanic.com

Vendor Details

Company Name

Mitchell 1

Country

United States

Website

mitchell1.com/socialcrm/

Product Features

Product Features

Social CRM

Calendar/Reminder System No 
Customer Support No 
Email Marketing Yes 
Lead Capture No 
Lead Nurturing No 
Live Chat No 
Marketing Automation Integration Yes 
Multi-Channel Social Integration No 
Social Media Monitoring Yes 
Task Management No 

Alternatives

Alternatives

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KUKUI

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