Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Apex Loyalty App is designed to enhance the connection between your brand and its existing channel customers, allowing you to engage with and reward them for their partnership. By utilizing Apex Loyalty, brands can foster engagement with channel partners, which not only helps in building brand advocacy but also boosts sales in competitive or challenging markets. Channel loyalty apps often present challenges in reward management and procurement, but Apex Loyalty's Rewards-Ready Loyalty Platform enables executives to focus their valuable time on marketing strategies instead. Featuring a clean, redeveloped interface, the platform offers user-friendly administration screens that facilitate the creation of campaigns for both point collection and redemption, supported by a flexible rules engine. As a cloud-based B2B loyalty, engagement, and incentive automation platform built on Salesforce, Apex Loyalty empowers companies to maintain strong connections with channel partners, distributors, and retailers, ultimately driving sales and promoting brand loyalty. Furthermore, this innovative platform ensures that businesses can adapt quickly to changing market dynamics while effectively managing their loyalty programs.
Description
Our Business Intelligence (BI) leverages Customer Satisfaction Surveys (CSAT) to identify Promoters, Passives, and Detractors. Our solution is continually iterated to collect real-time customer feedback, boost SEO, and keep our users’ Net Promotor Scores (NPS) accurate…all to accomplish our mission to empower our community to share the wealth of their reputations with the world.
27% of people in a recent study have a bad customer experience that impacts their day. As a result, we have altered the way we sell. Therefore, aligning your organization around creating a better customer experience is paramount to establishing your organization as an industry leader. In addition, we believe that customer experience is central to brand confidence. Our CSAT surveys/review conversion BI help today's customers become brand promoters, thereby convincing more prospects to come your way. In addition to spreading the good news of overall achievement in customer experience, regular CSAT and NPS evaluation enable companies to predict customer retention and service/product quality.
API Access
Has API
No
API Access
Has API
No
Integrations
Autotask PSA
No
Axis LMS
No
BrightGauge
No
ConnectWise PSA
No
Google Business Profile
No
QuickBooks Online
No
QuickBooks Online Advanced
No
Salesforce
No
Xero
No
Integrations
Autotask PSA
Yes
Axis LMS
Yes
BrightGauge
Yes
ConnectWise PSA
Yes
Google Business Profile
Yes
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Salesforce
Yes
Xero
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0 per month
Startups can now start with a freemium!
We offer:
1. Online listing and profile
2. NPS Surveys
3. Review badge for your website
We offer:
1. Online listing and profile
2. NPS Surveys
3. Review badge for your website
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Apex Loyalty
Founded
2011
Country
United States
Website
www.apexloyalty.com
Vendor Details
Company Name
BizRatings.com
Founded
2012
Country
United States
Website
www.bizratings.com
Product Features
Channel Management
Campaign Management
Yes
Channel Analytics
Yes
Incentive Management
Yes
Inventory Control
No
Lead Management
Yes
Opportunity Management
Yes
Order Management
No
Partner Management
Yes
Product Management
No
Reseller Management
Yes
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
No
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
No
Rewards Management
Yes
Product Features
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
No
Response Management
Yes
Review Monitoring
No
Review Notification
No
Review Request
Yes
Sentiment Analysis
No
Social Sharing
No
White Label
No