Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Create, modify, and distribute engaging interactive experiences such as surveys, quizzes, mobile landing pages, and custom web stories to effectively target your audience and tailor your communications. Our platform allows for straightforward sharing of interactive content that encourages user engagement and fosters ongoing conversations across various channels. You can seamlessly integrate these experiences into your website, blog, or landing pages, and incorporate them into your automated workflows to enhance your customer journey. By loading experiences asynchronously, you can also boost your SEO performance. With flawless compatibility with your existing marketing technology stack, you can gather zero-party and first-party data, preparing your strategy for a post-cookie environment. Enhance audience engagement with Apester, utilizing our user-friendly drag-and-drop feature, which offers flexibility for all your design needs. Access a wide range of templates designed to meet the aspirations of marketers, import your own assets, or take advantage of our free integrated design partners, and unleash your creativity with custom CSS options for those who seek design freedom. Additionally, this platform empowers marketers to innovate and adapt in a rapidly changing digital landscape.
Description
Enhance collaboration across various business departments by utilizing customer journey maps that seamlessly blend digital and physical communication channels for immediate improvements in customer experience (CX). Quadient's Customer Journey Mapping streamlines the process for stakeholders throughout your organization to access and enhance the comprehensive suite of customer communications through a unified online platform. Achieve complete transparency by associating journey maps with every digital and physical interaction your customers engage with, such as contracts, statements, emails, multimedia content, and digital advertisements. Ensure a cohesive connection between communications and each touchpoint along the customer journey. Foster internal collaboration and facilitate real-time feedback through social commenting features. Act promptly to elevate the customer experience, while easily integrating journey maps with various customer communications management (CCM) systems to further enhance operational efficiency and effectiveness. This holistic approach empowers organizations to create a more responsive and customer-centric environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
Facebook Messenger
Yes
GTM
Yes
Gmail
Yes
Google Cloud Platform
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Instagram
Yes
LinkedIn
Yes
Mailchimp
Yes
Integrations
Facebook
No
Facebook Messenger
No
GTM
No
Gmail
No
Google Cloud Platform
No
HubSpot CRM
No
HubSpot Customer Platform
No
Instagram
No
LinkedIn
No
Mailchimp
No
Pricing Details
$29 per month
Free Trial
Yes
Free Version
No
Pricing Details
Contact Quadient for pricing details.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Apester
Founded
2014
Country
United States
Website
apester.com/platform/
Vendor Details
Company Name
Quadient
Founded
1924
Country
France
Website
www.quadient.com/en-int/resources/quadient-customer-journey-mapping
Product Features
Digital Experience Platforms (DXP)
Alerts / Notifications
No
Auto-Tagging
No
Blogs
No
Calendar
No
Content Modeling
No
Digital Asset Management
No
File Sharing
No
Form Builder
No
Forums / Message Boards
No
Headless CMS
No
Knowledge Base
No
Performance Monitoring
No
Personalization / Segmentation
No
Reporting / Analytics
No
Surveys / Polls
No
Templates
No
User Management / Permissions
No
Version Control
No
Wiki
No
Workflow Management
No
Product Features
Customer Journey Mapping Tools
Action Management
Yes
Attribution Modeling
No
Behavioral Analytics
Yes
Collaboration
Yes
Customer Profiles
No
Data Import / Export
No
Predictive Analytics
No
Surveys & Feedback
Yes
Templates
No
Digital Experience Platforms (DXP)
Alerts / Notifications
Yes
Auto-Tagging
No
Blogs
No
Calendar
No
Content Modeling
Yes
Digital Asset Management
Yes
File Sharing
No
Form Builder
Yes
Forums / Message Boards
Yes
Headless CMS
Yes
Knowledge Base
Yes
Performance Monitoring
No
Personalization / Segmentation
No
Reporting / Analytics
Yes
Surveys / Polls
Yes
Templates
No
User Management / Permissions
Yes
Version Control
No
Wiki
No
Workflow Management
Yes