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Average Ratings 0 Ratings

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features
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support

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Write a Review

Description

A specialized application performance monitoring tool tailored for distributed systems, particularly optimized for microservices, cloud-native environments, and containerized architectures like Kubernetes. One SkyWalking cluster has the capacity to collect and analyze over 100 billion pieces of telemetry data. It boasts capabilities for log formatting, metric extraction, and the implementation of diverse sampling policies via a high-performance script pipeline. Additionally, it allows for the configuration of alarm rules that can be service-centric, deployment-centric, or API-centric. The tool also has the functionality to forward alarms and all telemetry data to third-party services. Furthermore, it is compatible with various metrics, traces, and logs from established ecosystems, including Zipkin, OpenTelemetry, Prometheus, Zabbix, and Fluentd, ensuring seamless integration and comprehensive monitoring across different platforms. This adaptability makes it an essential tool for organizations looking to optimize their distributed systems effectively.

Description

BMC Helix Operations Management serves as a comprehensive, cloud-native solution for observability and AIOps, specifically engineered to address the complexities of hybrid-cloud environments. Adopting a service-oriented perspective towards observability data is crucial for achieving effective AIOps results. It facilitates the integration of third-party observability inputs, including metrics, events, logs, incidents, changes, and topologies, into a unified IT data repository. This enables users to monitor service health and enhances the capacity for pinpointing root causes through automatically generated dynamic business service models. The AI-driven features improve the signal-to-noise ratio by employing event suppression, de-duplication, and correlation, all aimed at generating actionable insights. Users can quickly identify root causes with AI probability assignments to key causal nodes based on comprehensive data and service models. Additionally, the platform aids in preventing future incidents through proactive Business Service Health monitoring and AI-driven outage predictions. Troubleshooting is expedited via enriched logs and advanced analytics, while users can conveniently request and implement automations through BMC or other third-party tools, making management seamless and efficient. Ultimately, this solution empowers organizations to enhance their operational resilience and streamline management processes.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

.NET Yes 
BMC Helix CMDB No 
BMC Helix Digital Workplace No 
BMC Helix Discovery No 
BMC Helix ITSM No 
BMC HelixGPT No 
Fluentd Yes 
Go Yes 
Istio Yes 
Java Yes 
Lua Yes 
Node.js Yes 
OpenTelemetry Yes 
PHP Yes 
Prometheus Yes 
Python Yes 
React Yes 
Zabbix Yes 

Integrations

.NET No 
BMC Helix CMDB Yes 
BMC Helix Digital Workplace Yes 
BMC Helix Discovery Yes 
BMC Helix ITSM Yes 
BMC HelixGPT Yes 
Fluentd No 
Go No 
Istio No 
Java No 
Lua No 
Node.js No 
OpenTelemetry No 
PHP No 
Prometheus No 
Python No 
React No 
Zabbix No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Apache

Founded

1954

Country

United States

Website

skywalking.apache.org

Vendor Details

Company Name

BMC Helix

Founded

2025

Country

United States

Website

www.helixops.ai/products/bmc-helix-operations-management.html

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools No 
Full Transaction Diagnostics No 
Performance Control No 
Resource Management No 
Root-Cause Diagnosis No 
Server Performance No 
Trace Individual Transactions No 

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools Yes 
Full Transaction Diagnostics No 
Performance Control No 
Resource Management No 
Root-Cause Diagnosis Yes 
Server Performance No 
Trace Individual Transactions Yes 

IT Infrastructure Monitoring

Alerts / Notifications No 
Application Monitoring No 
Bandwidth Monitoring No 
Capacity Planning No 
Configuration Change Management No 
Data Movement Monitoring No 
Health Monitoring No 
Multi-Platform Support No 
Performance Monitoring No 
Point-in-Time Visibility No 
Reporting / Analytics No 
Virtual Machine Monitoring No 

IT Management

Capacity Monitoring Yes 
Compliance Management No 
Event Logs Yes 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring Yes 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring Yes 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management No 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting Yes 

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