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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Pinot is built to efficiently handle OLAP queries on static data with minimal latency. It incorporates various pluggable indexing methods, including Sorted Index, Bitmap Index, and Inverted Index. While it currently lacks support for joins, this limitation can be mitigated by utilizing Trino or PrestoDB for querying purposes. The system offers an SQL-like language that enables selection, aggregation, filtering, grouping, ordering, and distinct queries on datasets. It comprises both offline and real-time tables, with real-time tables being utilized to address segments lacking offline data. Additionally, users can tailor the anomaly detection process and notification mechanisms to accurately identify anomalies. This flexibility ensures that users can maintain data integrity and respond proactively to potential issues.

Description

OmniIndex transforms unstructured data, often referred to as "The other 80%," from various silos into a unified and coherent index, allowing for deeper insights. By integrating with all your customer service applications, including voice transcripts, emails, and chatbots, OmniIndex empowers you to derive answers to unasked questions while simultaneously assessing customer sentiment in real-time. This innovative approach enhances the ability to correlate problems with root causes and resolutions, significantly improving the overall customer experience. With access to timely data from reliable sources, organizations can understand their customers' true thoughts and feelings. Moreover, the OmniIndex Data Intelligence Platform effectively indexes and analyzes information from online web forms and chatbots on various platforms, including Facebook Messenger, thereby enabling organizations to gain valuable insights into customer inquiries and operator interactions in real-time. Ultimately, this comprehensive analysis fosters a more agile response to customer needs, ensuring satisfaction and loyalty in an ever-evolving marketplace.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon S3
Apache Kafka
Astro by Astronomer
Azure Data Lake
Google Cloud BigQuery
Google Cloud Storage
Google Data Studio
Google Workspace
Hadoop
Hue
Kestra
Microsoft 365
Microsoft Power BI
Onehouse
OpenMetadata
Oracle Cloud Infrastructure
StarTree
Tableau

Integrations

Amazon S3
Apache Kafka
Astro by Astronomer
Azure Data Lake
Google Cloud BigQuery
Google Cloud Storage
Google Data Studio
Google Workspace
Hadoop
Hue
Kestra
Microsoft 365
Microsoft Power BI
Onehouse
OpenMetadata
Oracle Cloud Infrastructure
StarTree
Tableau

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Apache Corporation

Founded

1954

Country

United Statess

Website

pinot.apache.org

Vendor Details

Company Name

OmniIndex

Country

United States

Website

www.omniindex.io

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Alternatives

Alternatives

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