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Description
Anywhere365 was established with the conviction that every individual within an organization can function as a Contact Center. Consequently, we developed the Anywhere365 Unified Contact Center tailored for Skype for Business and Microsoft Teams. As an Independent Software Vendor, we are committed to consistently enhancing and evolving our offerings. Our Workstreampeople solutions empower companies to boost their performance and streamline their operations. Anywhere365 envisions a future where unnecessary conversations are minimized. Our Unified Contact Center solution emerged from a long-held vision to ensure that the correct information is delivered to the appropriate person at the perfect moment, regardless of their location. Through our Consultancy and Professional Services division, along with our expertise in crafting intelligent software applications, we have designed solutions for numerous organizations. The introduction of the Unified Contact Center for Microsoft Teams and Skype for Business marks a significant advancement in our journey. This evolution reflects our dedication to fostering seamless communication and operational improvement across various business environments.
Description
The SkypeTime platform is an online application accompanied by various services that gather and analyze user data connected to corporate systems such as Skype for Business, Exchange, SharePoint, and RDG. Utilizing data extracted from server log files, SkypeTime generates reports detailing user presence at work, external connection activities, and compares these against the employees' scheduled work hours, thereby identifying any discrepancies related to workplace conduct and corporate network security. The primary service collects status updates regarding Skype for Business presence from server logs, while it also retrieves data on access to internal corporate resources from external networks through IIS and ARR server log files, alongside entries from the RDG event log. Additionally, it tracks employee attendance schedules, noting the start and end times of workdays, breaks, instances of tardiness or overtime, as well as periods of vacation, compensatory leave, business trips, sick leave, and remote work arrangements. This comprehensive monitoring ensures compliance with both labor regulations and security protocols within the organization.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft Power BI
Microsoft Teams
MySQL Workbench
Salesforce
ServiceNow
Skype
The Thrive Platform
Integrations
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft Power BI
Microsoft Teams
MySQL Workbench
Salesforce
ServiceNow
Skype
The Thrive Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$5 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Anywhere365
Founded
2009
Country
Netherlands
Website
anywhere365.io
Vendor Details
Company Name
Hardpoint
Founded
2009
Country
Cyprus
Website
skype-time.com
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Employee Monitoring
Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking