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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Antidote serves as a comprehensive platform for playtesting and user research, aimed at assisting game developers in obtaining valuable insights from actual players. It encompasses a range of tools for collecting and analyzing data, such as integrated surveys, gameplay footage, facial recordings, think-aloud comments, touch interactions on mobile devices, controller inputs, game events, and links to Steam and Xbox Connect. The platform includes advanced data analysis capabilities, featuring survey evaluations, word cloud generation, sentiment assessments, transcripts of think-aloud sessions, emotion recognition, AI-driven insights, annotations, and the creation of automated reports. Additionally, Antidote offers diverse game distribution options, such as launch protection, watermarking, local installations, cloud streaming, and third-party sharing through platforms like Steam, Epic, TestFlight, and Google Play. It also incorporates robust access management features, facilitating team and community oversight to enhance collaboration and ensure effective project management. By providing these extensive tools, Antidote empowers game studios to improve their games based on real user feedback and data-driven insights.

Description

Steam-connect serves as the comprehensive software solution for managing all your customer interactions. By consolidating all communication channels into a single interface, your team can concentrate entirely on their core competencies: engaging with customers! Are you interested in learning more about how we implement our system? With Steam-connect, you can handle both inbound and outbound customer communication seamlessly and in a fully integrated manner. You have the flexibility to customize the platform according to your needs, and there’s no need for any specialized technical skills, as our support team is always available to assist. Additionally, Steam-connect offers valuable insights into the workload of your customer service department, measuring employee performance and the outcomes of various campaigns, enabling you to optimize your strategies effectively. Overall, Steam-connect empowers businesses to enhance their customer engagement and operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Android Yes 
Apple iOS Yes 
Google Play Yes 
ONEsite No 
Rambox No 
TestFlight Yes 
Unreal Engine Yes 
Windows 10 Yes 
Wufoo No 
Zapier No 

Integrations

Android No 
Apple iOS No 
Google Play No 
ONEsite Yes 
Rambox Yes 
TestFlight No 
Unreal Engine No 
Windows 10 No 
Wufoo Yes 
Zapier Yes 

Pricing Details

$182 per month
Free Trial No 
Free Version No 

Pricing Details

$5 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Antidote.gg

Founded

2017

Country

Spain

Website

antidote.gg/

Vendor Details

Company Name

Codelogic

Founded

2007

Country

Netherlands

Website

www.callcenter-software.com/en/

Product Features

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Alternatives

Alternatives

Readymode Reviews

Readymode

Readymode (formerly Xencall)