Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Antidote serves as a comprehensive platform for playtesting and user research, aimed at assisting game developers in obtaining valuable insights from actual players. It encompasses a range of tools for collecting and analyzing data, such as integrated surveys, gameplay footage, facial recordings, think-aloud comments, touch interactions on mobile devices, controller inputs, game events, and links to Steam and Xbox Connect. The platform includes advanced data analysis capabilities, featuring survey evaluations, word cloud generation, sentiment assessments, transcripts of think-aloud sessions, emotion recognition, AI-driven insights, annotations, and the creation of automated reports. Additionally, Antidote offers diverse game distribution options, such as launch protection, watermarking, local installations, cloud streaming, and third-party sharing through platforms like Steam, Epic, TestFlight, and Google Play. It also incorporates robust access management features, facilitating team and community oversight to enhance collaboration and ensure effective project management. By providing these extensive tools, Antidote empowers game studios to improve their games based on real user feedback and data-driven insights.
Description
Steam-connect serves as the comprehensive software solution for managing all your customer interactions. By consolidating all communication channels into a single interface, your team can concentrate entirely on their core competencies: engaging with customers! Are you interested in learning more about how we implement our system? With Steam-connect, you can handle both inbound and outbound customer communication seamlessly and in a fully integrated manner. You have the flexibility to customize the platform according to your needs, and there’s no need for any specialized technical skills, as our support team is always available to assist. Additionally, Steam-connect offers valuable insights into the workload of your customer service department, measuring employee performance and the outcomes of various campaigns, enabling you to optimize your strategies effectively. Overall, Steam-connect empowers businesses to enhance their customer engagement and operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Android
Yes
Apple iOS
Yes
Google Play
Yes
ONEsite
No
Rambox
No
TestFlight
Yes
Unreal Engine
Yes
Windows 10
Yes
Wufoo
No
Zapier
No
Integrations
Android
No
Apple iOS
No
Google Play
No
ONEsite
Yes
Rambox
Yes
TestFlight
No
Unreal Engine
No
Windows 10
No
Wufoo
Yes
Zapier
Yes
Pricing Details
$182 per month
Free Trial
No
Free Version
No
Pricing Details
$5 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Antidote.gg
Founded
2017
Country
Spain
Website
antidote.gg/
Vendor Details
Company Name
Codelogic
Founded
2007
Country
Netherlands
Website
www.callcenter-software.com/en/
Product Features
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes