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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

At Answering365, we are committed to delivering exceptional answering services tailored to hospitals, corporate entities, and small businesses alike. Our offerings encompass a wide range of services, including inbound call management, messaging, dispatching, appointment setting, and beyond. By choosing Answering365, you can be assured that a live operator will always be there to welcome your callers. We are recognized as a premier answering service for medical facilities, hospitals, and various businesses that need around-the-clock support. Our clients benefit from the expertise of our professionally trained virtual receptionists who handle calls, manage messages, schedule appointments, and provide additional assistance as needed. With Answering365, worries about missed calls or unreturned voicemails will become a thing of the past. We take pride in ensuring your business operates smoothly, even when you're unavailable. Our mission is to enhance your customer service experience while allowing you to focus on other important aspects of your business.

Description

Veza Reception is a dedicated virtual receptionist service tailored for law firms, enabling them to efficiently handle incoming calls, client requests, and appointment arrangements without the need for on-site front desk personnel. This platform employs trained legal receptionists who answer calls under the firm’s name, adhering to personalized scripts and routing guidelines established during the onboarding process, which guarantees that every interaction aligns with the firm's brand identity, professional standards, and client intake procedures. Calls can be filtered, directed, or escalated based on their urgency and the type of client, with warm transfers utilized for critical cases when attorneys are on hand. Receptionists collect vital information, including the caller's identity, the purpose of their call, relevant case specifics, and additional intake details, ensuring that attorneys receive concise and well-organized summaries shortly after the conversation. The platform also facilitates the scheduling of consultations and follow-up calls, thereby assisting law firms in transforming prospective leads into confirmed appointments. In this way, Veza Reception not only streamlines communication but also enhances the overall efficiency of law firm operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

8am CasePeer No 
8am MyCase No 
Calendly No 
Clio No 
Filevine No 
Lawmatics No 
PracticePanther Law Practice Software No 
Rocket Matter No 
Smokeball No 
YouCanBookMe No 

Integrations

8am CasePeer Yes 
8am MyCase Yes 
Calendly Yes 
Clio Yes 
Filevine Yes 
Lawmatics Yes 
PracticePanther Law Practice Software Yes 
Rocket Matter Yes 
Smokeball Yes 
YouCanBookMe Yes 

Pricing Details

$75 per month
Free Trial No 
Free Version No 

Pricing Details

$200 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Answering365

Founded

1989

Country

United States

Website

www.answering365.com

Vendor Details

Company Name

Veza Reception

Country

United States

Website

vezareception.com

Product Features

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