Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
At Answering365, we are committed to delivering exceptional answering services tailored to hospitals, corporate entities, and small businesses alike. Our offerings encompass a wide range of services, including inbound call management, messaging, dispatching, appointment setting, and beyond. By choosing Answering365, you can be assured that a live operator will always be there to welcome your callers. We are recognized as a premier answering service for medical facilities, hospitals, and various businesses that need around-the-clock support. Our clients benefit from the expertise of our professionally trained virtual receptionists who handle calls, manage messages, schedule appointments, and provide additional assistance as needed. With Answering365, worries about missed calls or unreturned voicemails will become a thing of the past. We take pride in ensuring your business operates smoothly, even when you're unavailable. Our mission is to enhance your customer service experience while allowing you to focus on other important aspects of your business.
Description
With our professional communications messaging service, you can expect a fast, friendly, and focused experience from our expertly trained telephone answering service operators. Utilizing cutting-edge technology, we guarantee consistency, reliability, and security; however, we take pride in maintaining a personal touch that reflects a more traditional approach. When your customers reach out, they will not encounter inconsistent service, language barriers, or disruptive background noise, such as barking dogs. We ensure that calls are directed promptly to the appropriate individual at the right time. No matter the complexity of your needs, we can adhere to your specific protocols to guarantee that calls are routed to the correct person or a designated representative in your office. Additionally, with our answering services at PCMSI, we can conduct basic preliminary screenings of inquiries or issues, which streamlines the dispatch process and minimizes the time and frustration associated with transferring calls within your organization. This way, your team can focus on what they do best while we handle the communication seamlessly.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$75 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Answering365
Founded
1989
Country
United States
Website
www.answering365.com
Vendor Details
Company Name
PCMSI
Founded
1962
Country
United States
Website
pcmsi.com/answering-services/