Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our Virtual Receptionists are available around the clock, providing services at a significantly lower cost compared to a full-time receptionist on a 40-hour weekly schedule. Research indicates that there is an 80% likelihood that callers will not leave a message when faced with a voicemail system, and many tend to disconnect after just five rings. To address this challenge, numerous businesses choose to outsource their traditional telephone reception needs. Our skilled Customer Service Representatives can manage incoming calls in the same manner as your own staff, with the ability to transfer calls to your office extensions, mobile devices, or take thorough messages for timely delivery. Whether you opt for 24/7 service or assistance during peak times, we are ready to support your business whenever necessary. Missing out on crucial revenue-generating or customer service calls can lead to financial losses, emphasizing the importance of reliable call handling. In addition to managing phone calls, AnswerFirst's Customer Service Professionals are also equipped to triage, process, and deliver your emails efficiently, ensuring no communication goes unnoticed.
Description
Answerfone specializes in providing live operator services around the clock. We leverage cutting-edge technology for data collection and advanced network capabilities to ensure that messaging is precise and tailored to the unique needs of our clients. No matter what your field is, our well-trained personnel pay close attention to detail, especially for bustling medical practices. We are dedicated to fulfilling the requirements of the physicians, medical teams, and patients alike with professionalism and care. Enhance your responsiveness by implementing a personalized call center communication strategy through Answerfone. When your receptionist cannot handle the extra incoming calls, Answerfone steps in to take messages for attorneys and quickly relays those messages via email or text. The caller remains unaware that they are not speaking to the receptionist, as we pride ourselves on providing seamless communication. At Answerfone, real individuals manage your calls whenever you are occupied, unavailable, or after business hours, ensuring that you never miss an important communication. Our commitment to excellence in customer service sets us apart in the industry.
API Access
Has API
API Access
Has API
Integrations
Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM
Pricing Details
$30 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AnswerFirst
Country
United States
Website
answerfirst.com/virtual-receptionist/
Vendor Details
Company Name
Answerfone
Founded
1925
Website
answerfone.com/about-us.html