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Average Ratings 1 Rating
Description
With AnswerChat, customers visiting your site can quickly determine if a representative is available for a chat. To initiate a conversation, all they have to do is click the AnswerChat button located on your webpage, eliminating the need for any software installation or downloads. If no representatives are available, customers will seamlessly be redirected to an online email form to reach out to you. When a chat request comes in, a new window will pop up on your screen, accompanied by a ringing sound if your sound system is active, displaying the visitor's name and the specific page they are viewing. You have the option to accept the chat, transfer it to another operator, or direct the visitor to the email form. Additionally, for record-keeping, AnswerChat enables you to print the chat session or easily copy and paste the conversation text for use in various applications. This user-friendly interface enhances communication and ensures that no customer inquiry goes unanswered.
Description
Higher conversions
Interactive chats are more likely for customers to interact with your website.
Delight Customers
Use interactive question templates, gifs, and native language to delight your customers.
You are always available 24x7
Even if all your sales reps are on vacation or asleep, you can still collect leads. Don't let your business go to sleep.
Purchases at a Discount
Engage each visitor to make every dollar of your advertising dollars count. Bot does not require human interaction.
API Access
Has API
API Access
Has API
Integrations
AWeber
Easyflow
Google Analytics
HelpShelf
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Pipedrive
Salesforce
Stackreaction
Integrations
AWeber
Easyflow
Google Analytics
HelpShelf
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Pipedrive
Salesforce
Stackreaction
Pricing Details
$19.95 per month
Free Trial
Free Version
Pricing Details
$14.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alpha Media
Country
United States
Website
www.alphamedia.net/products/ac/v20/index.htm
Vendor Details
Company Name
Collect.chat
Founded
2017
Country
India
Website
collect.chat
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Forms Automation
Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking