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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

In the fiercely competitive landscape of today's market, it is essential for companies of all sizes to meet the expectations of every customer in order to remain competitive. Every incoming call represents a current or potential customer, making it crucial to utilize a telephone answering service that guarantees prompt and courteous responses around the clock. If customers experience delays beyond the first ring before reaching a knowledgeable representative, they may choose to take their business elsewhere. Anserve offers a 24/7 business answering service that delivers exceptional live support and customer care, helping you maintain customer satisfaction and expand your business. By employing our round-the-clock answering service, you can stay in touch with your clients and effectively cater to their diverse needs. Our team of skilled and professional business support agents is equipped with the necessary technology and tools to provide your callers with information and solutions just as you would, ensuring a seamless experience for every interaction. This level of commitment to client care not only enhances your reputation but also fosters long-term relationships with your customers.

Description

Since 1990, we have been dedicated to assisting businesses with one of their key assets: their phone calls. We invite you to discover how our services can enhance your business's ability to provide an engaging and supportive experience for every incoming call. PATLive virtual receptionists operate similarly to an in-house receptionist, offering warm and friendly service designed to ensure your business leaves a lasting positive impression on each caller. You have the power to personalize how your calls are handled, maintaining full control from the initial greeting to the final farewell. Experience quick response times, as our average speed to answer is a mere 8 seconds. We strive to create exceptional customer experiences, empowering our receptionists to assist callers with a variety of requests, much like an in-office employee would. Our team at PATLive functions as a seamless extension of your business, bringing you the advantages of an in-house team in a virtual format. With our advanced applications, you'll be pleasantly surprised at how closely your answering service mirrors the experience of having a dedicated in-office receptionist. Moreover, our commitment to quality service means you can focus on your core business activities while we handle your calls professionally.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

BigCommerce No 
Calendly No 
Clio No 
DaySmart Appointments No 
Etsy No 
Insightly No 
Magento No 
NetHunt CRM No 
Podio No 
Propertyware No 
Salesforce No 
Schedulicity No 
Setmore No 
Shift4Shop No 
Shopify No 
Sugar Connect No 
Volusion No 
Wix No 
WooCommerce No 
X-Cart No 

Integrations

BigCommerce Yes 
Calendly Yes 
Clio Yes 
DaySmart Appointments Yes 
Etsy Yes 
Insightly Yes 
Magento Yes 
NetHunt CRM Yes 
Podio Yes 
Propertyware Yes 
Salesforce Yes 
Schedulicity Yes 
Setmore Yes 
Shift4Shop Yes 
Shopify Yes 
Sugar Connect Yes 
Volusion Yes 
Wix Yes 
WooCommerce Yes 
X-Cart Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Anserve

Founded

1969

Country

United States

Website

www.anserve.com/business-answering-service/

Vendor Details

Company Name

PATLive

Founded

1990

Country

United States

Website

www.patlive.com

Alternatives

Alternatives