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Description
Each day, the decision of your customers to maintain their association with your business hinges on the caliber of their interactions with you. Anova Consulting Group offers a tailored customer experience analysis program that gathers objective and straightforward feedback from your clientele. This program allows you to evaluate the standard of these interactions and the probability of your clients choosing to continue their business engagements. Identify the strengths, weaknesses, and gaps present in your customer service processes as well as within your range of products and services. Monitor shifts in customer perceptions by comparing yearly customer satisfaction rates with your internal service quality standards. Additionally, gain qualitative insights through the "voice of the customer" feedback that highlights specific areas needing enhancement regarding product attributes and service delivery methods. By implementing these strategies, your company can foster stronger relationships and improve overall customer loyalty.
Description
As the leading provider of advanced digital evaluations for boards and CEOs, we offer an analytics platform that delivers insightful data to enhance decision-making and governance processes. Our benchmark data contextualizes your outcomes, enabling your organization to attain exceptional team performance and alignment. In the contemporary landscape, proactive boards must ensure that their companies implement a well-structured ESG strategy, with all team members unified in their efforts. The ESG Maturity Assessment empowers boards to pinpoint their ESG strengths and weaknesses, fostering greater alignment in ESG initiatives while paving the way for sustainable growth and innovative business prospects. BoardClic presents a distinct and user-friendly analytics platform that assists companies in securing their corporate governance for the future. Additionally, we encourage you to hear directly from our clients about their positive experiences with BoardClic, as their testimonials reflect the value we aim to provide. Ultimately, our mission is to facilitate a path toward exceptional corporate governance.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Anova Consulting Group
Founded
2004
Country
United States
Website
theanovagroup.com/win-loss-analysis-solutions/customer-satisfaction-research/
Vendor Details
Company Name
BoardClic
Founded
2018
Country
Sweden
Website
boardclic.com
Product Features
Product Features
Board Management
Agenda Time Management
Approval Process Management
Board Assessment
Calendar Management
Collaboration
D&O Questionnaires
Document Management
Electronic Signature
For Nonprofits
Member Directory
Minutes Management
Polls / Voting
Role-Based Permissions
Roles and Terms
Single Sign On
Skills Tracking