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Description

Annex Cloud offers enterprise-ready loyalty solutions that meet ever-changing consumer expectations. Loyalty Experience Platform is a combination of best-in-class loyalty program management capabilities and powerful engagement modules. It allows you to seamlessly connect, engage, and grow your customer relations at scale using loyalty SaaS solutions. Engaging experiences can be created to build loyalty and advocate; your brand will always be top of mind. Customers will respond to you in a humane way. You can encourage behaviors, personalize messages, and gamify your interactions. Loyalty Experience Platform allows you to track, ingest, and deliver messages at every touchpoint of your customers' journey. All the components that you need to create memorable customer experiences. We cover everything from social media integrations to SMS, email, and print.

Description

We specialize in developing impactful loyalty programs and immersive customer experiences for top brands around the globe. Our Loyalty Cloud platform is designed to enhance your program whether it's online, in-store, or across various channels. This comprehensive loyalty SaaS solution empowers you to create and oversee your loyalty initiatives seamlessly. Whether you are launching a new program or revitalizing an existing one, Loyalty Cloud enables you to reward, engage, and gain insights into your customers like never before. Our customizable services allow you to tailor your options to suit your specific business requirements. Whether you seek a standalone loyalty service or an extensive program, m—wise is ready to assist. It’s imperative to have a loyalty concept that not only meets but surpasses expectations, captivating your customers while aligning with your brand's identity. This is why we begin by thoroughly understanding your objectives and crafting a clear strategy. Subsequently, we guide you toward the ideal concept tailored for your customer demographic and business model. With our support, you can advance with complete assurance that a top-tier loyalty program is on the horizon, ready to elevate your customer engagement.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Magento Yes 
Salesforce Yes 
Adobe Marketo Engage Yes 
Adyen Yes 
Bazaarvoice Yes 
Bloomreach Yes 
Canopy Yes 
Mailchimp No 
Microsoft 365 Yes 
NetSuite Yes 
Notificare No 
Optimizely One Yes 
Oracle Cloud Infrastructure Yes 
SAP Cloud Platform Yes 
Shopify Yes 
Spryker Yes 
Tableau No 
Tillo Yes 
Zendesk No 

Integrations

Magento Yes 
Salesforce Yes 
Adobe Marketo Engage No 
Adyen No 
Bazaarvoice No 
Bloomreach No 
Canopy No 
Mailchimp Yes 
Microsoft 365 No 
NetSuite No 
Notificare Yes 
Optimizely One No 
Oracle Cloud Infrastructure No 
SAP Cloud Platform No 
Shopify No 
Spryker No 
Tableau Yes 
Tillo No 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Annex Cloud

Founded

2010

Country

United States

Website

www.annexcloud.com

Vendor Details

Company Name

m-wise

Founded

2000

Country

Netherlands

Website

m-wise.eu/

Product Features

Advocacy

Advocate Management Yes 
Campaign Management No 
Customer Advocacy Yes 
Event Triggered Actions No 
Forms Management No 
Legislation Tracking No 
Petition Management No 
Political Advocacy No 
Rewards Program No 
Social Engagement Yes 

Customer Advocacy

Advocate Management No 
Campaign Management No 
Communication Management No 
Community Management No 
Gamification No 
Referral Tracking No 
Reporting/Analytics No 
Rewards Program No 
Social Engagement No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Referral

Affiliate Marketing Yes 
Campaign Management Yes 
Contact Management No 
Employee Referral Management No 
Feedback Management No 
Lead Engagement No 
Loyalty Program No 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Alternatives

Alternatives

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