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Description

Annex Cloud offers enterprise-ready loyalty solutions that meet ever-changing consumer expectations. Loyalty Experience Platform is a combination of best-in-class loyalty program management capabilities and powerful engagement modules. It allows you to seamlessly connect, engage, and grow your customer relations at scale using loyalty SaaS solutions. Engaging experiences can be created to build loyalty and advocate; your brand will always be top of mind. Customers will respond to you in a humane way. You can encourage behaviors, personalize messages, and gamify your interactions. Loyalty Experience Platform allows you to track, ingest, and deliver messages at every touchpoint of your customers' journey. All the components that you need to create memorable customer experiences. We cover everything from social media integrations to SMS, email, and print.

Description

The RXA GMI Platform accelerates business expansion by merging diverse data sources into a cohesive platform, delivering insightful and actionable information that empowers analysts and decision-makers to forge significant links between efforts and results. Discover how your customers interact and behave across various touchpoints and channels, both in detail and at a broader level. Gain a deeper understanding of the market landscape while uncovering potential growth avenues. Adapt swiftly to consumer needs, shifting behaviors, and ever-changing trends. Enhance your marketing strategies to efficiently attract, convert, retain, and grow your customer base on a large scale. Seamlessly connect all your cloud and on-premises data sources with RXA’s efficient data integration system. Utilizing thousands of pre-built and tailor-made APIs, RXA can promptly extract, transform, and load (ETL) all your data into one centralized platform. Moreover, our award-winning data engineering team is equipped to address even the most intricate data challenges, ensuring you maximize the value of your information assets. With RXA, you can unlock the potential of your data and drive informed decision-making across your organization.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Adobe Marketo Engage Yes 
Adyen Yes 
Amazon Web Services (AWS) No 
Bloomreach Yes 
Google No 
HubSpot CRM No 
HubSpot Customer Platform No 
Jira No 
Magento Yes 
Microsoft 365 Yes 
Microsoft Azure No 
MySQL No 
Optimizely One Yes 
SAP CRM No 
SAP Cloud Platform Yes 
Shopify Yes 
Spryker Yes 
Tillo Yes 
X (Twitter) No 

Integrations

Salesforce Yes 
Adobe Marketo Engage No 
Adyen No 
Amazon Web Services (AWS) Yes 
Bloomreach No 
Google Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Jira Yes 
Magento No 
Microsoft 365 No 
Microsoft Azure Yes 
MySQL Yes 
Optimizely One No 
SAP CRM Yes 
SAP Cloud Platform No 
Shopify No 
Spryker No 
Tillo No 
X (Twitter) Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Annex Cloud

Founded

2010

Country

United States

Website

www.annexcloud.com

Vendor Details

Company Name

RXA

Founded

2016

Country

United States

Website

rxa.io/solutions/platform/

Product Features

Advocacy

Advocate Management Yes 
Campaign Management No 
Customer Advocacy Yes 
Event Triggered Actions No 
Forms Management No 
Legislation Tracking No 
Petition Management No 
Political Advocacy No 
Rewards Program No 
Social Engagement Yes 

Customer Advocacy

Advocate Management No 
Campaign Management No 
Communication Management No 
Community Management No 
Gamification No 
Referral Tracking No 
Reporting/Analytics No 
Rewards Program No 
Social Engagement No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Referral

Affiliate Marketing Yes 
Campaign Management Yes 
Contact Management No 
Employee Referral Management No 
Feedback Management No 
Lead Engagement No 
Loyalty Program No 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard No 
Data Analysis No 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics No 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators No 
Visual Analytics No 

Alternatives

Alternatives

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