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Description
Annex Cloud offers enterprise-ready loyalty solutions that meet ever-changing consumer expectations. Loyalty Experience Platform is a combination of best-in-class loyalty program management capabilities and powerful engagement modules. It allows you to seamlessly connect, engage, and grow your customer relations at scale using loyalty SaaS solutions. Engaging experiences can be created to build loyalty and advocate; your brand will always be top of mind. Customers will respond to you in a humane way. You can encourage behaviors, personalize messages, and gamify your interactions. Loyalty Experience Platform allows you to track, ingest, and deliver messages at every touchpoint of your customers' journey. All the components that you need to create memorable customer experiences. We cover everything from social media integrations to SMS, email, and print.
Description
Mention Me software powers customer retention and referral marketing for more than 400 brands, including Farfetch and PrettyLittleThing. Mention Me Refer rewards word-of mouth to convert customers into brand advocates. Mention Me Retain ensures your loyal customers keep coming back. Our fully customizable customer journey includes 20 languages, 15 reward types, 16 sharing methods, and a unique name share feature that generates 35% more referrals. Advanced AB testing and segmentation can optimize performance. This is the best option for businesses with more than 4000 monthly orders.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Bloomreach
Yes
Magento
Yes
Shopify
Yes
Adobe Marketo Engage
Yes
Adyen
Yes
Attentive
No
Bazaarvoice
Yes
Canopy
Yes
Microsoft 365
Yes
NetSuite
Yes
Integrations
Bloomreach
Yes
Magento
Yes
Shopify
Yes
Adobe Marketo Engage
No
Adyen
No
Attentive
Yes
Bazaarvoice
No
Canopy
No
Microsoft 365
No
NetSuite
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Annex Cloud
Founded
2010
Country
United States
Website
www.annexcloud.com
Vendor Details
Company Name
Mention Me
Founded
2013
Country
United Kingdom
Website
mention-me.com
Product Features
Advocacy
Advocate Management
Yes
Campaign Management
No
Customer Advocacy
Yes
Event Triggered Actions
No
Forms Management
No
Legislation Tracking
No
Petition Management
No
Political Advocacy
No
Rewards Program
No
Social Engagement
Yes
Customer Advocacy
Advocate Management
No
Campaign Management
No
Communication Management
No
Community Management
No
Gamification
No
Referral Tracking
No
Reporting/Analytics
No
Rewards Program
No
Social Engagement
No
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Loyalty Management
CRM
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
White Label
No
Referral
Affiliate Marketing
Yes
Campaign Management
Yes
Contact Management
No
Employee Referral Management
No
Feedback Management
No
Lead Engagement
No
Loyalty Program
No
Referral Tracking
Yes
Rewards Management
Yes
Product Features
Advocacy
Advocate Management
Yes
Campaign Management
No
Customer Advocacy
Yes
Event Triggered Actions
Yes
Forms Management
No
Legislation Tracking
No
Petition Management
No
Political Advocacy
No
Rewards Program
Yes
Social Engagement
Yes
Customer Advocacy
Advocate Management
No
Campaign Management
Yes
Communication Management
No
Community Management
No
Gamification
No
Referral Tracking
Yes
Reporting/Analytics
Yes
Rewards Program
Yes
Social Engagement
Yes
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
No
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
Yes
Rewards Management
Yes
Referral
Affiliate Marketing
No
Campaign Management
Yes
Contact Management
Yes
Employee Referral Management
No
Feedback Management
No
Lead Engagement
Yes
Loyalty Program
Yes
Referral Tracking
Yes
Rewards Management
Yes
