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Description

Annex Cloud offers enterprise-ready loyalty solutions that meet ever-changing consumer expectations. Loyalty Experience Platform is a combination of best-in-class loyalty program management capabilities and powerful engagement modules. It allows you to seamlessly connect, engage, and grow your customer relations at scale using loyalty SaaS solutions. Engaging experiences can be created to build loyalty and advocate; your brand will always be top of mind. Customers will respond to you in a humane way. You can encourage behaviors, personalize messages, and gamify your interactions. Loyalty Experience Platform allows you to track, ingest, and deliver messages at every touchpoint of your customers' journey. All the components that you need to create memorable customer experiences. We cover everything from social media integrations to SMS, email, and print.

Description

Founded in London by four Hungarian co-founders, Antavo started its journey in 2012 with Seedcamp before pivoting its product in 2015. Since then, it has secured funding, signed major enterprise clients, and expanded globally. Today, Antavo serves industry leaders such as KFC, C&A, Benefit Cosmetics, Scandic, La Cage, Kathmandu, LuisaViaRoma, Flying Tiger, Peek & Cloppenburg, and Yara, along with global businesses in the travel, pharma, and fashion industries. Thanks to several new loyalty program launches, customer-centric product updates, and company-wide expansion, Antavo is forecasting a 30%+ year-on-year revenue increase for 2024. As the business prepares for a Series B funding round in 2025, these developments will facilitate further technological advancements and broader global growth. In response to increasing regional demand, Antavo has expanded its team across three continents, including the launch of a new team in North America. A leading provider of thought leadership in the loyalty space, regularly publishing guides, eBooks, loyalty program reviews, and technical insights on its blog. Since 2022, Antavo has been publishing the Global Customer Loyalty Report, THE Report of the industry.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Bloomreach Yes 
Magento Yes 
Shopify Yes 
Adyen Yes 
Braze No 
Canopy Yes 
Doxis No 
Fresh Relevance No 
Klaviyo No 
Maitre'D POS No 
Microsoft 365 Yes 
Microsoft Dynamics 365 No 
Microsoft Power BI No 
NetSuite Yes 
Optimizely One Yes 
Oracle Responsys No 
TCPOS No 
Tillo Yes 
Yotpo No 
mParticle No 

Integrations

Bloomreach Yes 
Magento Yes 
Shopify Yes 
Adyen No 
Braze Yes 
Canopy No 
Doxis Yes 
Fresh Relevance Yes 
Klaviyo Yes 
Maitre'D POS Yes 
Microsoft 365 No 
Microsoft Dynamics 365 Yes 
Microsoft Power BI Yes 
NetSuite No 
Optimizely One No 
Oracle Responsys Yes 
TCPOS Yes 
Tillo No 
Yotpo Yes 
mParticle Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

There are two fees associated with Antavo:
1. Implementation Fee: The implementation fee is based on the effort required to implement your functional requirements. Antavo will prepare a Statement of Work with a detailed Resource Plan for the project. We provide a team of dedicated implementation specialists (Product Experts, Business Analysts, Testers, Solution Architects) to work with your team/SI partner to make the implementation effortless. - this is a one off fee in year 1 of the contract.
2. Antavo’s License Fee: The license fee is based on Active loyalty program members: members who have completed at least one action in the loyalty program in 365 days. e.g collect points, redeem points, participate in a contest, etc. Included in the license fee are: offer unlimited usage of our modules, APIs and SDKs. All new functionalities are auto-enabled without any extra license fee.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Annex Cloud

Founded

2010

Country

United States

Website

www.annexcloud.com

Vendor Details

Company Name

Antavo AI Loyalty Cloud

Founded

2017

Country

United Kingdom

Website

eu1.hubs.ly/H0508V60

Product Features

Advocacy

Advocate Management Yes 
Campaign Management No 
Customer Advocacy Yes 
Event Triggered Actions No 
Forms Management No 
Legislation Tracking No 
Petition Management No 
Political Advocacy No 
Rewards Program No 
Social Engagement Yes 

Customer Advocacy

Advocate Management No 
Campaign Management No 
Communication Management No 
Community Management No 
Gamification No 
Referral Tracking No 
Reporting/Analytics No 
Rewards Program No 
Social Engagement No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Referral

Affiliate Marketing Yes 
Campaign Management Yes 
Contact Management No 
Employee Referral Management No 
Feedback Management No 
Lead Engagement No 
Loyalty Program No 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Loyalty Management

CRM Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 
White Label No 

Alternatives

Alternatives