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features
design
support

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Description

Anitian offers a comprehensive FedRAMP solution that integrates top-tier web security technologies with compliant frameworks and expert guidance to assist SaaS providers in effectively navigating, accelerating, and automating their FedRAMP initiatives. With Anitian’s established expertise, you can confidently move through each stage of the FedRAMP journey. Achieve FedRAMP authorization in significantly less time and at a fraction of the cost by leveraging Anitian’s innovative blend of automation alongside personal support. Their pre-configured security stack and automation tools significantly reduce the typically labor-intensive and intricate tasks associated with obtaining FedRAMP authorization. Additionally, you can count on Anitian’s compliance team to ensure that both your internal teams and external partners are continuously informed about project updates, necessary actions, and crucial dependencies in the timeline. This level of support empowers organizations to stay aligned with compliance requirements while also streamlining their operational processes.

Description

Artera is a patient communication and engagement platform that pairs voice AI agents with a secure agentic platform to strengthen how healthcare providers communicate and care for patients. Our voice AI agents handle routine patient interactions that consume staff time, appointment scheduling, intake, referral management, payments, and care gap outreach, so staff can focus on the conversations that need a human touch. Dedicated AI Service Squads, teams of Artera's AI builders, work directly with provider teams to design custom AI solutions built around each practice's specific workflows and EHR environment. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. Artera Harmony, the core agentic platform, connects fragmented communication into coordinated patient engagement across every channel, with deep EHR integrations that automate the right message at the right time. Built-in reporting tools provide real-time visibility into patient engagement rates, message volume, response times, and no-show recovery revenue. AI-powered Smart Inbox consolidates all patient conversations in one unified place, surfacing high-priority messages so staff focus where it matters most. Automated workflows support complex care journeys, from appointment reminders and care gap closure to post-visit follow-ups and intake preparation, without requiring staff intervention. Security is foundational: SOC 2 Type 2, HITRUST certified, HIPAA compliant, and FedRAMP Class D Certified (FedRAMP High). Identifiable patient data is never used to train AI models. 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Healthcare-Native Experience | FedRAMP Class D Certification | 200M+ Patients

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Altair Pension Administration Yes 
Amazon Web Services (AWS) Yes 
CGI Advantage ERP Yes 
Elastic Cloud Yes 
FieldWare Yes 
HashiCorp Vault Yes 
MEDITECH Expanse No 
Microsoft Azure Yes 
ModMed No 
NextGen Healthcare EHR No 
Oracle Health Ambulatory EHR No 
Oracle Health EHR No 
Puppet Enterprise Yes 
SentinelOne Singularity Yes 
Sysdig Secure Yes 
Tenable One Yes 
Trend Micro Endpoint Encryption Yes 
athenaOne No 
eClinicalWorks No 

Integrations

Altair Pension Administration No 
Amazon Web Services (AWS) No 
CGI Advantage ERP No 
Elastic Cloud No 
FieldWare No 
HashiCorp Vault No 
MEDITECH Expanse Yes 
Microsoft Azure No 
ModMed Yes 
NextGen Healthcare EHR Yes 
Oracle Health Ambulatory EHR Yes 
Oracle Health EHR Yes 
Puppet Enterprise No 
SentinelOne Singularity No 
Sysdig Secure No 
Tenable One No 
Trend Micro Endpoint Encryption No 
athenaOne Yes 
eClinicalWorks Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Anitian

Founded

1995

Country

United States

Website

www.anitian.com/fedramp-compliance/

Vendor Details

Company Name

Artera

Founded

2015

Country

United States

Website

artera.io

Product Features

Appointment Reminder

Appointment Scheduling Yes 
Calendar Management No 
Call Reminders Yes 
Email Reminders Yes 
Online Booking Yes 
Payment Reminders Yes 
Recurring Appointments No 
Rescheduling Yes 
SMS Messaging Yes 
Two-Way Messaging Yes 

Medical Scheduling

Appointment Management No 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling No 
Multi-Location No 
No-Show Tracking No 
On Call Scheduling No 
Patient Records No 
Patient Scheduling No 
Physician Management No 
Recurring Appointments No 
Self Service Portal No 
Staff Scheduling No 

Patient Engagement

Appointment Scheduling Yes 
Care Planning Yes 
Collaboration Yes 
Messaging Yes 
Mobile Access Yes 
Patient Education Yes 
Patient Portal Yes 
Personal Health Record No 
Progress Tracking No 
Self Management Yes 

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

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