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Description
Identify bugs and user experience problems through your evaluations, receive immediate Slack notifications for various feedback topics, and leverage natural language processing to examine over 65 customer feedback sources. Bugs highlighted in customer feedback are discovered promptly. Anecdote diligently monitors your customer insights from a multitude of sources, including App Store reviews and customer support messages, always on the lookout for any bug mentions. Our unique natural language processing system ensures the most precise grouping of customer feedback, backed by secure on-premises processing to protect customer information. Activate real-time alerts for crucial customer feedback findings and anecdotes that are sent directly to your Slack channels or team emails. Just set your desired frequency and keywords. Our powerful search functionality combs through all customer feedback, from support inquiries to reviews, to pinpoint exactly what you need. This approach is ideal for conducting product research and validating your assumptions, ensuring you stay ahead in understanding customer sentiments and experiences. With these tools, you can transform feedback into actionable insights efficiently.
Description
Rezup transforms customer feedback into actionable text insights.
You can easily create a collector with a single question and distribute it via a link, a QR code placed on tables, receipts, packages, or even as a widget on your website. Customers have the option to record their responses in their own voice or type out their answers if they prefer, and they can do this in any language without needing to download an app, create an account, or fill out a traditional survey form.
Each response is promptly transcribed and translated into a language that you can comprehend, with new submissions arriving in your Rezup Inbox, via email, or through platforms like Telegram and Slack. Additionally, you have the capability to respond directly to customers using your own email address.
For users on the Growth and Business plans, the AI-driven analysis categorizes responses into themes, highlights recurring issues, and identifies responses that require follow-up, allowing you to prioritize fixes without having to sift through every single response multiple times. This streamlined process helps businesses focus on enhancing customer satisfaction effectively.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Amazon S3
Yes
App Store
Yes
Elasticsearch
Yes
Freshdesk
Yes
G2
Yes
Gmail
Yes
Google Play
Yes
Google Sheets
Yes
Intercom
Yes
Looker
Yes
Integrations
Amazon S3
No
App Store
No
Elasticsearch
No
Freshdesk
No
G2
No
Gmail
No
Google Play
No
Google Sheets
No
Intercom
No
Looker
No
Pricing Details
$499 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$19/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Anecdote
Website
www.anecdoteai.com
Vendor Details
Company Name
Vindrose sp. z o.o.;
Founded
2026
Country
Poland
Website
rezup.ai/
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
