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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Identify bugs and user experience problems through your evaluations, receive immediate Slack notifications for various feedback topics, and leverage natural language processing to examine over 65 customer feedback sources. Bugs highlighted in customer feedback are discovered promptly. Anecdote diligently monitors your customer insights from a multitude of sources, including App Store reviews and customer support messages, always on the lookout for any bug mentions. Our unique natural language processing system ensures the most precise grouping of customer feedback, backed by secure on-premises processing to protect customer information. Activate real-time alerts for crucial customer feedback findings and anecdotes that are sent directly to your Slack channels or team emails. Just set your desired frequency and keywords. Our powerful search functionality combs through all customer feedback, from support inquiries to reviews, to pinpoint exactly what you need. This approach is ideal for conducting product research and validating your assumptions, ensuring you stay ahead in understanding customer sentiments and experiences. With these tools, you can transform feedback into actionable insights efficiently.

Description

Achieve and maintain product market fit with Sift, which allows you to gather insights on your features, concepts, and unresolved customer issues directly within your application. Gain extensive feedback efficiently by segmenting your users and initiating in-app prompts tailored to their identities and activities. This approach provides a thorough understanding of user experiences and their interactions with your product. Monitor how customers engage with your offerings and the responses they provide throughout their journey. Currently, Sift operates on an invite-only basis, so be sure to register for an invitation. Discover the essential features users desire and assess their satisfaction across your entire product suite. We will pinpoint significant opportunities, ranging from upcoming features to overlooked challenges, ensuring that your customer’s needs align with your priorities. Request feedback seamlessly within your application by setting up triggers, allowing us to pose questions in the appropriate context. Additionally, we will help you make this feedback quantifiable and actionable. By doing so, you can refine your product based on concrete user insights.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon S3 Yes 
Elasticsearch Yes 
Facebook Yes 
Freshdesk Yes 
G2 Yes 
Gmail Yes 
Google Play Yes 
Gr4vy No 
Intercom Yes 
Looker Yes 
Medallia Yes 
Microsoft Excel Yes 
Mixpanel Yes 
Qualaroo Yes 
Reddit Yes 
Slack Yes 
SurveyMonkey Yes 
Tripadvisor Yes 
Trustpilot Yes 
X (Twitter) Yes 

Integrations

Amazon S3 No 
Elasticsearch No 
Facebook No 
Freshdesk No 
G2 No 
Gmail No 
Google Play No 
Gr4vy Yes 
Intercom No 
Looker No 
Medallia No 
Microsoft Excel No 
Mixpanel No 
Qualaroo No 
Reddit No 
Slack No 
SurveyMonkey No 
Tripadvisor No 
Trustpilot No 
X (Twitter) No 

Pricing Details

$499 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$30 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Anecdote

Website

www.anecdoteai.com

Vendor Details

Company Name

Sift

Founded

2018

Country

United States

Website

hellosift.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

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