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support

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Description

The act of gifting can significantly influence relationships, yet it often comes with challenges. When attempting to manage it independently, both costs and complications can quickly escalate. Our platform is designed to assist brands of varying sizes in effortlessly distributing gifts on any scale. There’s no need for a physical address; simply input an email or share a gift link to begin the process. Thoughtfully selected gifts can foster connections, spark conversations, and even drive conversions. It's essential to reaffirm a customer's worth during pivotal moments or throughout their journey with your brand. Ultimately, demonstrating genuine care for others can greatly enhance financial success. You will have access to an array of carefully curated gifts from leading brands, covering everything from flowers to chocolate and cocktails, all conveniently available in one location. By moving beyond just digital interactions, you can boost engagement, conversions, and return on investment, while also reducing cost per lead. Enhancing customer lifetime value, satisfaction, and retention, as well as encouraging positive word-of-mouth, is crucial. Additionally, nurturing leads, re-engaging past prospects, and accelerating your sales funnel can help you close deals more swiftly. Showing appreciation for top talent and making employees feel valued will also contribute to reducing attrition and cultivating a positive workplace environment.

Description

Giftbit is a user-friendly software platform that lets you buy, send and track digital gift cards for your reward and incentive programs. Deliver your offers via email, text or by offering an in-app marketplace. Automate gift card sending with our Gift Card API integration or connect via Zapier. With Giftbit, you get comprehensive reporting and tracking on the status of every gift card, custom branding, and freedom from inventory management. Sign up for free today! No minimums, no subscriptions. Pay face-value of the cards you send and get 50% back on unclaimed offers.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Zapier Yes 
Axis LMS No 
Google Workspace Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Okta Yes 
OneLogin Yes 
Salesforce Yes 
Stackreaction No 
Zendesk Yes 

Integrations

Zapier Yes 
Axis LMS Yes 
Google Workspace No 
HubSpot CRM No 
HubSpot Customer Platform No 
Okta No 
OneLogin No 
Salesforce No 
Stackreaction Yes 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free sign up ⋅ No minimums ⋅ No subscription fees

Pay face value of the gift cards you send. Ask about discounts and revenue sharing.

See our pricing page for full details.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

&Open

Founded

2017

Country

Ireland

Website

andopen.co

Vendor Details

Company Name

Giftbit

Founded

2011

Country

USA & Canada

Website

www.giftbit.com

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Employee Recognition

Goals No 
Leaderboards / Activity Tracking No 
Manager-to-Peer Recognition No 
Mention Management No 
Nominations No 
Peer-to-Peer Recognition No 
Performance Management No 
Rewards Catalog No 
Rewards Points No 
Social Recognition No 
eCards No 

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification Yes 
Live Chat No 
Video Content No 

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Employee Recognition

Goals Yes 
Leaderboards / Activity Tracking Yes 
Manager-to-Peer Recognition Yes 
Mention Management Yes 
Nominations Yes 
Peer-to-Peer Recognition Yes 
Performance Management Yes 
Rewards Catalog No 
Rewards Points No 
Social Recognition No 
eCards Yes 

Gamification

Badge Management Yes 
Collaboration Tools No 
Contest Management Yes 
Feedback Management No 
For Call Centers No 
For Developers Yes 
For Education No 
For Onboarding Yes 
For Sales Yes 
Goal Setting / Tracking No 
Leaderboards / Activity Tracking Yes 
Performance Metrics No 
Rewards Management No 

Market Research

Benchmarking No 
Compensation Management Yes 
Data Management Yes 
Email / Online No 
Face-to-Face No 
Panel Management Yes 
Paper-Based Yes 
Phone-Based Yes 
Sample Management Yes 
Statistical Analysis No 
Survey Management No 

Referral

Affiliate Marketing No 
Campaign Management Yes 
Contact Management No 
Employee Referral Management No 
Feedback Management No 
Lead Engagement Yes 
Loyalty Program Yes 
Referral Tracking Yes 
Rewards Management Yes 

Alternatives

Alternatives

Preferred Patron Loyalty Reviews

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC