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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Efficiently identify and extract key entities from user intent statements, utilizing this information—such as location and date—within ongoing conversations. Similar to human interaction, the chatbot can seamlessly transition to a different dialogue when a new intent is recognized, rather than sticking solely to the original inquiry posed by the user. The analysis of customer interactions is enhanced through natural language processing, which contributes to the chatbot's growing intelligence. Additionally, chatbots can actively engage customers on campaign landing pages and service/product pages, aligning with the specific objectives of each page. This enables a more personalized customer engagement experience. The Cognitive Chatbot is equipped to support communication in 12 different global languages, allowing brands to connect with their audience in their local dialect. Furthermore, the chatbot's Personality feature empowers brands and enterprises to adopt various styles of customer engagement. With seamless native integrations into widely-used CRMs such as Salesforce, HubSpot, Zoho, Freshdesk, and Zendesk, the platform can also be expanded through REST APIs or integrated with over 1000 systems via Zapier, ensuring scalability and versatility for businesses. This adaptability not only enhances customer experience but also streamlines operational efficiency across various industries.

Description

The Cognitive Assisted Smart Intelligent Employee (CASIE) acts as a cloud-based chatbot designed specifically for employee training and assistance. It utilizes the organization’s knowledge and service resources to provide both training and self-service support for employees. This chatbot can seamlessly integrate with your company’s databases, project management tools, and social media platforms, harnessing intelligence and cognitive capabilities to offer immediate assistance and relevant information. CASIE is compatible with various front-facing communication platforms, including Facebook, MS Teams, Slack, WhatsApp, and Skype, among others. Business owners can leverage this platform to enhance employee training and promote autonomy in the workplace without disrupting ongoing operations. By effectively capturing user intent, CASIE tailors its responses to the context of the inquiries made by employees. With rapid access to accurate information, employees are empowered to focus more on productive tasks, ultimately enhancing overall workplace efficiency. This innovative approach not only streamlines employee interactions but also fosters a culture of continuous learning and development within the organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Akamai
Facebook
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Matillion
Microsoft 365
Microsoft Teams
Salesforce
Shopify
SiteLock
Skype
Slack
Snowflake
WhatsApp
Zapier
Zendesk
Zoho CRM

Integrations

Akamai
Facebook
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Matillion
Microsoft 365
Microsoft Teams
Salesforce
Shopify
SiteLock
Skype
Slack
Snowflake
WhatsApp
Zapier
Zendesk
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AmplifyReach Solutions

Country

India

Website

www.AmplifyReach.com

Vendor Details

Company Name

Nuvento

Founded

2007

Country

United States

Website

nuvento.com/chatbot-for-employees/

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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