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Average Ratings 7 Ratings

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support

Description

Amplify.ai has introduced the first enterprise-level Conversational AI Platform in the market. This innovative platform delivers continuous and tailored messaging experiences across a wide array of "conversational surfaces" that are constantly growing. Currently, it supports popular platforms like Facebook, Facebook Messenger, WhatsApp, Instagram, RCS, and both desktop and mobile web, along with in-app integrations, Click-to-Messenger ads on Facebook, and Google’s AdLingo advertising unit. Our solution encompasses all necessary tools to design and oversee your own Branded Virtual Assistant. These advanced chatbots surpass mere menu-driven interactions by providing a comprehensive spectrum of messaging-based conversational engagement, which includes everything from simple text to rich media experiences. The rise of conversational engagement represents a new era in advertising, offering brands unique opportunities to guide potential customers through their journey, both at initial contact and during subsequent re-engagement efforts. As brands leverage this technology, they can create deeper connections with their audience, leading to enhanced customer loyalty and satisfaction.

Description

Introducing the ultimate Customer Service App designed for all Slack users. Consolidate all your team's and clients' communications in one centralized platform. Our product and team are highly specialized and entirely focused on Slack. We pride ourselves on our commitment to customer messaging within this ecosystem. No other company matches our dedication to this niche. Slack is embedded in our identity. In fact, we are the first fully funded company that operates exclusively on Slack. Engage with your prospects and clients across various platforms—be it your website, social media, mobile applications, or email—directly through Slack! Your business must adapt to your customers' locations, not the opposite. If your goal is to streamline customer communication and enable your team to work from a unified control hub, then Slaask is your ideal solution. Beyond being an exceptional customer messaging tool, Slaask allows you to create a tailored chatbot that seamlessly aligns with your brand identity, enhancing your customer interaction experience even further. With Slaask, you can revolutionize how your organization connects with its audience in the digital age.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Asana No 
Autotask PSA No 
Baremetrics No 
Brevo No 
Facebook Messenger Yes 
Freshdesk No 
Front No 
Google Analytics No 
Groove No 
HappyFox No 
Instagram Yes 
Kit No 
Mailchimp No 
Mixpanel No 
Pipedrive No 
Stackreaction No 
Stripe No 
Teamleader No 
Trello No 

Integrations

Facebook Yes 
Asana Yes 
Autotask PSA Yes 
Baremetrics Yes 
Brevo Yes 
Facebook Messenger No 
Freshdesk Yes 
Front Yes 
Google Analytics Yes 
Groove Yes 
HappyFox Yes 
Instagram No 
Kit Yes 
Mailchimp Yes 
Mixpanel Yes 
Pipedrive Yes 
Stackreaction Yes 
Stripe Yes 
Teamleader Yes 
Trello Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Amplify.ai

Founded

2016

Country

United States

Website

amplify.ai/

Vendor Details

Company Name

Slaask

Founded

2015

Country

United States

Website

slaask.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation Yes 
Chatbot Yes 
Email Automation No 
Group Messaging Yes 
Human Handover No 
Lead Distribution Yes 
Lead Qualification Yes 
Mobile Messaging Yes 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat Yes 

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management No 

Alternatives

Alternatives